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Software · head to head

Doxy.me vs eClinicalWorks

Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
eClinicalWorks logo

eClinicalWorks

Software

Comprehensive EHR and practice management platform

From
On request
Rated
-

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo
  • They diverge on capability: Doxy.me covers Video Visits, eClinicalWorks covers Electronic Health Records.

Where they differ

Only the attributes on which Doxy.me and eClinicalWorks actually diverge.

Attributes where Doxy.me and eClinicalWorks differ
AttributeDoxy.meeClinicalWorks
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Cloud-based
Founded20131999

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot eClinicalWorks
  • Medical Recordsnot eClinicalWorks
  • Practice Managementnot eClinicalWorks
  • Telehealthnot eClinicalWorks

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Doxy.me
  • Patient engagement through telehealth (healow) and secure messagingnot Doxy.me
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Doxy.me
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.

Questions people ask

Is Doxy.me or eClinicalWorks better?
Neither clearly leads. Doxy.me starts at Free and eClinicalWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or eClinicalWorks?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for eClinicalWorks.
Does Doxy.me or eClinicalWorks run on more platforms?
Doxy.me runs on Web, iOS, Android. eClinicalWorks runs on Web, Cloud-based.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. eClinicalWorks starts at On request.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what eClinicalWorks is typically brought in for.
What can Doxy.me do that eClinicalWorks cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source

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