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Healthcare & Medical · head to head

eClinicalWorks vs Healthgrades

eClinicalWorks logo

eClinicalWorks

Healthcare & Medical

Comprehensive EHR and practice management platform

From
On request
Rated
-
H

Healthgrades

Healthcare & Medical

Provider search and ratings platform for patients

From
Free
Rated
-

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: eClinicalWorks covers Electronic Health Records, Healthgrades covers Provider Search.

Where they differ

Only the attributes on which eClinicalWorks and Healthgrades actually diverge.

Attributes where eClinicalWorks and Healthgrades differ
AttributeeClinicalWorksHealthgrades
Starting priceOn requestFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Cloud-basedWeb, Mobile
Founded19991998

Identical on both: user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Healthgrades
  • Patient engagement through telehealth (healow) and secure messagingnot Healthgrades
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Healthgrades
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Healthgrades

Healthgrades

  • Patient Carenot eClinicalWorks
  • Medical Recordsnot eClinicalWorks
  • Practice Managementnot eClinicalWorks
  • Telehealthnot eClinicalWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.

Questions people ask

Is eClinicalWorks or Healthgrades better?
Neither clearly leads. eClinicalWorks starts at On request and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eClinicalWorks or Healthgrades?
Healthgrades has a free tier; the other does not. Paid plans start at On request for eClinicalWorks and Free for Healthgrades.
Does eClinicalWorks or Healthgrades run on more platforms?
eClinicalWorks runs on Web, Cloud-based. Healthgrades runs on Web, Mobile.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. eClinicalWorks starts at On request.
What is eClinicalWorks best used for?
eClinicalWorks is most often used for ehr and practice management for multi-specialty medical practices, patient engagement through telehealth (healow) and secure messaging, revenue cycle management with 98%+ first-pass acceptance rate, ai-powered clinical documentation with sunoh.ai medical scribe. Of those, ehr and practice management for multi-specialty medical practices and patient engagement through telehealth (healow) and secure messaging are not what Healthgrades is typically brought in for.
What can eClinicalWorks do that Healthgrades cannot?
eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

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