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eClinicalWorks vs Epic MyChart

eClinicalWorks logo

eClinicalWorks

Software

Comprehensive EHR and practice management platform

From
On request
Rated
-
Full reviewWebsite
E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: eClinicalWorks covers Electronic Health Records, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which eClinicalWorks and Epic MyChart actually diverge.

Attributes where eClinicalWorks and Epic MyChart differ
AttributeeClinicalWorksEpic MyChart
Pricing modelUnknownquote
PlatformsWeb, Cloud-basedWeb, Mobile
Founded19991979

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Both cover

  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Epic MyChart
  • Patient engagement through telehealth (healow) and secure messagingnot Epic MyChart
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Epic MyChart
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Epic MyChart

Epic MyChart

  • Patient Carenot eClinicalWorks
  • Medical Recordsnot eClinicalWorks
  • Practice Managementnot eClinicalWorks
  • Telehealthnot eClinicalWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.
eClinicalWorks review

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Questions people ask

Is eClinicalWorks or Epic MyChart better?
Neither clearly leads. eClinicalWorks starts at On request and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eClinicalWorks or Epic MyChart?
eClinicalWorks starts at On request and Epic MyChart at On request.
Does eClinicalWorks or Epic MyChart run on more platforms?
eClinicalWorks runs on Web, Cloud-based. Epic MyChart runs on Web, Mobile.
What is eClinicalWorks best used for?
eClinicalWorks is most often used for ehr and practice management for multi-specialty medical practices, patient engagement through telehealth (healow) and secure messaging, revenue cycle management with 98%+ first-pass acceptance rate, ai-powered clinical documentation with sunoh.ai medical scribe. Of those, ehr and practice management for multi-specialty medical practices and patient engagement through telehealth (healow) and secure messaging are not what Epic MyChart is typically brought in for.
What can eClinicalWorks do that Epic MyChart cannot?
eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal. Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Both handle HIPAA, HITRUST, SOC2, Cloud deployment.
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Related pages

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