Software · head to head
Dentrix vs eClinicalWorks
Dentrix
Software
The Most Trusted Name in Dental Practice Management
- From
- $299/month
- Rated
- -
eClinicalWorks
Software
Comprehensive EHR and practice management platform
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo
- They diverge on capability: Dentrix covers Patient scheduling, eClinicalWorks covers Electronic Health Records.
Where they differ
Only the attributes on which Dentrix and eClinicalWorks actually diverge.
| Attribute | Dentrix | eClinicalWorks |
|---|---|---|
| Starting price | $299/month | On request |
| Pricing model | subscription | Unknown |
| Platforms | Windows, Web, Api | Web, Cloud-based |
| Founded | 1989 | 1999 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dentrix
- Patient scheduling
- Electronic health records
- Treatment planning
- Insurance claim processing
- Clinical charting
- Imaging integration
- Patient communication
- Revenue cycle management
Only in eClinicalWorks
- Electronic Health Records
- Practice Management
- Revenue Cycle
- Patient Portal
- ePrescribing
- Telehealth
- HL7
- FHIR
What people use each for
The jobs each tool is most often brought in to do.
Dentrix
- Practice management, charting and scheduling for dental officesnot eClinicalWorks
- Dental insurance claims, treatment planning and patient billingnot eClinicalWorks
- Managing imaging alongside clinical records in one systemnot eClinicalWorks
eClinicalWorks
- EHR and practice management for multi-specialty medical practicesnot Dentrix
- Patient engagement through telehealth (healow) and secure messagingnot Dentrix
- Revenue cycle management with 98%+ first-pass acceptance ratenot Dentrix
- AI-powered clinical documentation with Sunoh.ai medical scribenot Dentrix
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dentrix
- The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
- Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
- Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
- Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions
eClinicalWorks
- Pricing details not disclosed on website; requires sales consultation or demo
- No published technical system requirements specified
- Cloud-based solution requires reliable internet connectivity for clinics
Pricing, plan by plan
Dentrix
$299/month- Dentrix G7$299/month
- Patient scheduling
- Treatment planning
- Insurance management
- Dentrix Enterprise$499/month
- Multi-location support
- Centralized management
- Advanced analytics
- Dentrix Ascend$399/month
- Cloud-based platform
- Automatic updates
- Remote access
eClinicalWorks
On requestNo published plan breakdown. See the eClinicalWorks review.
Which should you pick?
Choose Dentrix if
- You need patient scheduling.
- You work on Windows, Web, Api.
- You also want electronic health records.
Choose eClinicalWorks if
- You need electronic health records.
- You work on Web, Cloud-based.
- You also want practice management.
Questions people ask
- Is Dentrix or eClinicalWorks better?
- Neither clearly leads. Dentrix starts at $299/month and eClinicalWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dentrix or eClinicalWorks?
- Dentrix starts at $299/month and eClinicalWorks at On request.
- Does Dentrix or eClinicalWorks run on more platforms?
- Dentrix runs on Windows, Web, Api. eClinicalWorks runs on Web, Cloud-based.
- What is Dentrix best used for?
- Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what eClinicalWorks is typically brought in for.
- What can Dentrix do that eClinicalWorks cannot?
- Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal.