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Software · head to head

Cerner vs MDLive

C

Cerner

Software

Health information technology solutions for healthcare organizations

From
On request
Rated
-
Full reviewWebsite
MDLive logo

MDLive

Software

On-demand telehealth and virtual doctor visits

From
$59/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cerner pricing is not publicly available; custom quotes required from sales; MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • They diverge on capability: Cerner covers Electronic Health Records, MDLive covers Video Consultations.

Where they differ

Only the attributes on which Cerner and MDLive actually diverge.

Attributes where Cerner and MDLive differ
AttributeCernerMDLive
Starting priceOn request$59/visit
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded19792002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cerner

  • Electronic Health Records
  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • HL7
  • FHIR
  • Lab Systems
  • SOC2

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot MDLive
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot MDLive

MDLive

  • Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Cerner

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cerner

  • Pricing is not publicly available; custom quotes required from sales

MDLive

  • Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
  • Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan

Pricing, plan by plan

Cerner

On request

No published plan breakdown. See the Cerner review.

MDLive

$59/visit
  • Primary Care Visit$59/visit
    • Board-certified doctors
    • 24/7 availability
    • Prescriptions

Which should you pick?

Choose Cerner if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want revenue cycle.
Cerner review

Choose MDLive if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Questions people ask

Is Cerner or MDLive better?
Neither clearly leads. Cerner starts at On request and MDLive at $59/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cerner or MDLive?
Cerner starts at On request and MDLive at $59/visit.
Does Cerner or MDLive run on more platforms?
Cerner runs on Web, iOS, Android. MDLive runs on Web, Mobile.
What is Cerner best used for?
Cerner is most often used for hospital and acute care ehr for chart review and clinical documentation, mobile clinical access for physicians and care teams on point-of-care devices. Of those, hospital and acute care ehr for chart review and clinical documentation and mobile clinical access for physicians and care teams on point-of-care devices are not what MDLive is typically brought in for.
What can Cerner do that MDLive cannot?
Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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