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Healthcare · head to head

MDLive vs Quantum Health

MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-
Full reviewWebsite
Quantum Health logo

Quantum Health

Healthcare

Healthcare navigation for self insured employers, delivered by pods of human care coordinators

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency; Quantum Health nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • They diverge on capability: MDLive covers Video Consultations, Quantum Health covers Care coordinator pods.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which MDLive and Quantum Health actually diverge.

Attributes where MDLive and Quantum Health differ
AttributeMDLiveQuantum Health
Starting priceFreeOn request
Pricing modelusage-basedquote
Free tierYesNo
PlatformsWeb, MobileWeb, iOS, Android
Founded2002Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems
  • HIPAA

Only in Quantum Health

  • Care coordinator pods
  • Real time intercept
  • Provider steering
  • Claims and benefits advocacy
  • Embold Plus tier
  • Quantum Flex tier
  • Quantum Signature tier
  • Point solution routing

What people use each for

The jobs each tool is most often brought in to do.

MDLive

  • Telemedicine urgent care visitsnot Quantum Health
  • Mental health counseling and psychiatrynot Quantum Health
  • Dermatology consultationsnot Quantum Health
  • Primary care wellness screeningsnot Quantum Health

Quantum Health

  • A self insured employer of a few thousand staff whose members call the carrier, get transferred repeatedly and make expensive care decisions unsupportednot MDLive
  • An employer that has bought many point solutions and needs someone to route members into the ones already fundednot MDLive
  • A plan wanting intervention before an elective procedure is scheduled rather than a report about it afterwardsnot MDLive
  • An employer that wants navigation without giving the same vendor the clinical delivery contractnot MDLive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Quantum Health

  • Nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • It sells to self insured employers of roughly 500 employees and up, so smaller and fully insured employers are outside the model regardless of interest.
  • Quantum navigates but does not deliver care, so it cannot close a loop with a visit of its own, and members who are steered still have to obtain an appointment through the ordinary network.
  • The pod model depends on staffing continuity, and turnover in the coordinator teams degrades exactly the consistency that the pod concept sells, which is invisible in a demonstration.
  • Savings are measured against counterfactual claims trend, so the number in the return on investment case depends heavily on the methodology chosen, and employers should insist on defining that methodology before signing rather than accepting the vendor own model.

Pricing, plan by plan

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Quantum Health

On request
  • Quantum Health$undefined/year
    • Per employee per month, quoted not published
    • Three tiers: Embold Plus, Quantum Flex and Quantum Signature
    • Sold to self insured employers from roughly 500 employees upward

Which should you pick?

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Choose Quantum Health if

  • You need care coordinator pods.
  • You work on Web, iOS, Android.
  • You also want real time intercept.
Quantum Health review

Questions people ask

Is MDLive or Quantum Health better?
Neither clearly leads. MDLive starts at Free and Quantum Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MDLive or Quantum Health?
MDLive has a free tier; the other does not. Paid plans start at Free for MDLive and On request for Quantum Health.
Does MDLive or Quantum Health run on more platforms?
MDLive runs on Web, Mobile. Quantum Health runs on Web, iOS, Android.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Quantum Health starts at On request.
What is MDLive best used for?
MDLive is most often used for telemedicine urgent care visits, mental health counseling and psychiatry, dermatology consultations, primary care wellness screenings. Of those, telemedicine urgent care visits and mental health counseling and psychiatry are not what Quantum Health is typically brought in for.
What can MDLive do that Quantum Health cannot?
MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Quantum Health covers Care coordinator pods, Real time intercept, Provider steering, Claims and benefits advocacy.

Answered from the vendors’ own pages

MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
Quantum Health: Is there a minimum employer size?

Quantum works with self insured employers of around 500 employees and up. It does not publish a hard minimum, but the model does not fit small or fully insured groups.

MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
Quantum Health: Does Quantum provide the medical care?

No. It navigates, coordinates and steers, but care is delivered by the network. That is the deliberate difference from vendors that own their own virtual clinicians.

MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
Quantum Health: What are the tiers?

Embold Plus for carrier compatible navigation, Quantum Flex for modular capability selection, and Quantum Signature for deeper clinical, pharmacy and provider steering integration.

Quantum Health: Is pricing published?

No. No rates, implementation fees or minimum lives are disclosed. Expect a fully custom quote based on headcount, plan complexity, carrier relationships and modules.

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