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Healthcare · head to head

MDLive vs WebPT

MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-
Full reviewWebsite
WebPT logo

WebPT

Healthcare

EHR and practice management for physical therapy

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency; WebPT no rate published on pricing page; vendor requires demo booking or sales contact for quotes
  • They diverge on capability: MDLive covers Video Consultations, WebPT covers Electronic Health Records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which MDLive and WebPT actually diverge.

Attributes where MDLive and WebPT differ
AttributeMDLiveWebPT
Starting priceFreeOn request
Pricing modelusage-basedsubscription
Free tierYesNo
PlatformsWeb, MobileCloud-based SaaS
Founded20022005

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • EHR Systems

Only in WebPT

  • Electronic Health Records
  • Scheduling
  • Documentation
  • Patient Portal
  • Analytics
  • Billing
  • PECOS
  • SOC2

Both cover

  • Insurance
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

MDLive

  • Telemedicine urgent care visitsnot WebPT
  • Mental health counseling and psychiatrynot WebPT
  • Dermatology consultationsnot WebPT
  • Primary care wellness screeningsnot WebPT

WebPT

  • Multi-location physical therapy practices needing comprehensive billing automation and insurance processingnot MDLive
  • Rehabilitation therapy clinics requiring integrated AI-powered clinical documentationnot MDLive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

WebPT

  • No rate published on pricing page; vendor requires demo booking or sales contact for quotes
  • Specific pricing amounts not disclosed despite three pricing tiers being described

Pricing, plan by plan

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

WebPT

On request

No published plan breakdown. See the WebPT review.

Which should you pick?

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Choose WebPT if

  • You need electronic health records.
  • You work on Cloud-based SaaS.
  • You also want scheduling.
WebPT review

Questions people ask

Is MDLive or WebPT better?
Neither clearly leads. MDLive starts at Free and WebPT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MDLive or WebPT?
MDLive has a free tier; the other does not. Paid plans start at Free for MDLive and On request for WebPT.
Does MDLive or WebPT run on more platforms?
MDLive runs on Web, Mobile. WebPT runs on Cloud-based SaaS.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. WebPT starts at On request.
What is MDLive best used for?
MDLive is most often used for telemedicine urgent care visits, mental health counseling and psychiatry, dermatology consultations, primary care wellness screenings. Of those, telemedicine urgent care visits and mental health counseling and psychiatry are not what WebPT is typically brought in for.
What can MDLive do that WebPT cannot?
MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. WebPT covers Electronic Health Records, Scheduling, Documentation, Patient Portal. Both handle Insurance, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
WebPT: How much does WebPT cost?

WebPT pricing is customized based on your selected plan (Starter, Enhanced, or Ultimate) and any customizations your practice needs. Organizations must book a demo or contact sales to receive personalized pricing.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
WebPT: What are the three WebPT pricing tiers?

WebPT offers Starter for small cash-pay practices, Enhanced for growing practices that accept insurance and need billing, and Ultimate for larger practices requiring customization and advanced reporting.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
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