Software · head to head
MDLive vs WebPT
The short version
- Each has a real cost: MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment; WebPT pricing is not publicly listed; must contact sales for specific costs
- They diverge on capability: MDLive covers Video Consultations, WebPT covers Electronic Health Records.
Where they differ
Only the attributes on which MDLive and WebPT actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MDLive
- Video Consultations
- Mental Health Services
- Psychiatry
- Prescription Services
- Urgent Care
- EHR Systems
Only in WebPT
- Electronic Health Records
- Scheduling
- Documentation
- Patient Portal
- Analytics
- Billing
- PECOS
- SOC2
Both cover
- Insurance
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
MDLive
- Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot WebPT
WebPT
- Multi-location physical therapy practices needing comprehensive billing automation and insurance processingnot MDLive
- Rehabilitation therapy clinics requiring integrated AI-powered clinical documentationnot MDLive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MDLive
- Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
- Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan
WebPT
- Pricing is not publicly listed; must contact sales for specific costs
- All tiers are customisable but solutions cannot be removed from base plans; forces inclusion of unnecessary features
Pricing, plan by plan
MDLive
$59/visit- Primary Care Visit$59/visit
- Board-certified doctors
- 24/7 availability
- Prescriptions
WebPT
On requestNo published plan breakdown. See the WebPT review.
Which should you pick?
Choose MDLive if
- You need video consultations.
- You work on Web, Mobile.
- You also want mental health services.
Choose WebPT if
- You need electronic health records.
- You work on Cloud-based SaaS.
- You also want scheduling.
Questions people ask
- Is MDLive or WebPT better?
- Neither clearly leads. MDLive starts at $59/visit and WebPT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MDLive or WebPT?
- MDLive starts at $59/visit and WebPT at On request.
- Does MDLive or WebPT run on more platforms?
- MDLive runs on Web, Mobile. WebPT runs on Cloud-based SaaS.
- What is MDLive best used for?
- MDLive is most often used for insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology. Of those, insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology is not what WebPT is typically brought in for.
- What can MDLive do that WebPT cannot?
- MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. WebPT covers Electronic Health Records, Scheduling, Documentation, Patient Portal. Both handle Insurance, HIPAA, Cloud deployment, Web support.
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