MDLivevsAAmwell

Amwell: Telehealth platform connecting patients with providers

On-demand telehealth and virtual doctor visits
As of 30 August 2026, MDLive is free to use. MDLive is a telehealth service providing on-demand virtual doctor consultations, psychiatry, and therapy services available 24/7 to patients nationwide. Softwr lists it under Healthcare. MDLive is made by MDLive Inc, launched in 2002, available on Web, iOS, Android.
Overview
MDLive is a telehealth service providing on-demand virtual doctor consultations, psychiatry, and therapy services available 24/7 to patients nationwide.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about MDLive.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

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Athenahealth: Cloud-based medical practice management


Cerner: Health information technology solutions for healthcare organizations
Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Urgent Care
On request
Primary Care
Free
Mental Health Talk Therapy
On request
Mental Health Psychiatry
On request
Dermatology
On request
Capabilities
Video Consultations
Mental Health Services
Psychiatry
Prescription Services
Urgent Care
Insurance
Integration with Insurance
EHR Systems
Integration with EHR Systems
HIPAA
HIPAA security feature
Cloud deployment
Supports cloud deployment
Web support
Available on web
Mobile support
Available on mobile
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.
SourceWellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.
SourceTalk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.
SourceBehind it
Keep looking
Leading electronic health records system for healthcare organizations
Health information technology solutions for healthcare organizations
Virtual healthcare platform for telehealth and telemedicine
Consumer online therapy and psychiatry app billed by subscription or insurance copay
Simple and free telemedicine for healthcare providers
Care navigation and virtual care in one contract for self funded employers and health plans
Practice management and EHR for mental health and therapy
Digital pathology image management with an FDA cleared platform for primary diagnosis
Healthcare navigation for self insured employers, delivered by pods of human care coordinators
AI digital pathology across clinical, veterinary and environmental laboratory disciplines
French mammography AI with FDA clearances for 2D and tomosynthesis breast screening
Softwr does not host reviews and shows no star rating for MDLive, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
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