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Healthcare · head to head

Amwell vs Talkspace

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Talkspace logo

Talkspace

Healthcare

Consumer online therapy and psychiatry app billed by subscription or insurance copay

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Talkspace without insurance, self-pay plans can run into the hundreds of dollars a month, materially more than many people expect from an app-based service.
  • They diverge on capability: Amwell covers Video Consultations, Talkspace covers Messaging therapy.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amwell and Talkspace actually diverge.

Attributes where Amwell and Talkspace differ
AttributeAmwellTalkspace
Starting price$99/visitOn request
Pricing modelsubscriptionSubscription or insurance copay
PlatformsWeb, MobileiOS, Android, Web
Founded2002Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in Talkspace

  • Messaging therapy
  • Live sessions
  • Psychiatry
  • Insurance billing
  • Therapist matching and switching
  • Teen therapy

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Talkspace
  • Medical Recordsnot Talkspace
  • Practice Managementnot Talkspace
  • Telehealthnot Talkspace

Talkspace

  • Someone wanting to start therapy without waiting weeks for an in-person appointmentnot Amwell
  • A person whose insurance is in-network with Talkspace, getting therapy at a standard copaynot Amwell
  • Someone who prefers asynchronous messaging therapy over scheduled live sessionsnot Amwell
  • A patient needing psychiatric medication management alongside or instead of talk therapynot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Talkspace

  • Without insurance, self-pay plans can run into the hundreds of dollars a month, materially more than many people expect from an app-based service.
  • Psychiatry is billed as a separate service from therapy, so a user wanting both medication management and talk therapy pays two distinct charges.
  • Message-based therapy is not equivalent to weekly live sessions for every clinical need, and some conditions are better served by in-person or live-only care.
  • Therapist continuity is not guaranteed; a matched provider can leave the platform, requiring the user to rematch and rebuild rapport with someone new.
  • Cancelling a subscription plan requires navigating Talkspace's account settings or support, and complaints about difficulty cancelling or unexpected renewal charges have been documented by users.

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Talkspace

On request
  • Messaging Therapy (self-pay)$undefined/week
    • Roughly 69 USD a week billed monthly, messaging only
    • Live session add-ons cost extra
  • Messaging Plus Sessions (self-pay)$undefined/week
    • Roughly 99 to 129 USD a week billed monthly, includes live sessions
  • Insurance plan$undefined/session
    • Cost set by the user's own insurance plan, not Talkspace, when in-network
  • Psychiatry$undefined/visit
    • Initial evaluation priced separately, commonly a few hundred dollars
    • Lower cost follow-up visits

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Talkspace if

  • You need messaging therapy.
  • You work on iOS, Android, Web.
  • You also want live sessions.
Talkspace review

Questions people ask

Is Amwell or Talkspace better?
Neither clearly leads. Amwell starts at $99/visit and Talkspace at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Talkspace?
Amwell starts at $99/visit and Talkspace at On request.
Does Amwell or Talkspace run on more platforms?
Amwell runs on Web, Mobile. Talkspace runs on iOS, Android, Web.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Talkspace is typically brought in for.
What can Amwell do that Talkspace cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Talkspace covers Messaging therapy, Live sessions, Psychiatry, Insurance billing.

Answered from the vendors’ own pages

Talkspace: Does insurance make Talkspace cheaper?

Yes, if in-network with your plan, you generally pay your plan's standard copay rather than Talkspace's self-pay list price.

Talkspace: Is psychiatry included in a therapy plan?

No, psychiatry for medication management is billed separately from therapy subscription plans.

Talkspace: Can I choose my own therapist?

You are matched initially based on an intake questionnaire, but you can request a different therapist if the match is not a good fit.

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