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Healthcare & Medical · head to head

Dentrix vs MDLive

Dentrix logo

Dentrix

Healthcare & Medical

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
MDLive logo

MDLive

Healthcare & Medical

On-demand telehealth and virtual doctor visits

From
$59/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • They diverge on capability: Dentrix covers Patient scheduling, MDLive covers Video Consultations.

Where they differ

Only the attributes on which Dentrix and MDLive actually diverge.

Attributes where Dentrix and MDLive differ
AttributeDentrixMDLive
Starting price$299/month$59/visit
PlatformsWindows, Web, ApiWeb, Mobile
Founded19892002

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot MDLive
  • Dental insurance claims, treatment planning and patient billingnot MDLive
  • Managing imaging alongside clinical records in one systemnot MDLive

MDLive

  • Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

MDLive

  • Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
  • Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

MDLive

$59/visit
  • Primary Care Visit$59/visit
    • Board-certified doctors
    • 24/7 availability
    • Prescriptions

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Choose MDLive if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Questions people ask

Is Dentrix or MDLive better?
Neither clearly leads. Dentrix starts at $299/month and MDLive at $59/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or MDLive?
Dentrix starts at $299/month and MDLive at $59/visit.
Does Dentrix or MDLive run on more platforms?
Dentrix runs on Windows, Web, Api. MDLive runs on Web, Mobile.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what MDLive is typically brought in for.
What can Dentrix do that MDLive cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services.
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