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Healthcare · head to head

MDLive vs Teladoc Health

MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: MDLive covers Mental Health Services, Teladoc Health covers Phone Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which MDLive and Teladoc Health actually diverge.

Attributes where MDLive and Teladoc Health differ
AttributeMDLiveTeladoc Health
Starting priceFree$89/visit
Pricing modelusage-basedUnknown
Free tierYesNo
PlatformsWeb, MobileWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Healthcare), founded (2002).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MDLive

  • Mental Health Services
  • Psychiatry
  • Urgent Care
  • Insurance

Only in Teladoc Health

  • Phone Consultations
  • Messaging
  • Mental Health
  • Chronic Care
  • Health Plans
  • SOC2
  • Api support

Both cover

  • Video Consultations
  • Prescription Services
  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

MDLive

  • Telemedicine urgent care visitsnot Teladoc Health
  • Mental health counseling and psychiatrynot Teladoc Health
  • Dermatology consultationsnot Teladoc Health
  • Primary care wellness screeningsnot Teladoc Health

Teladoc Health

  • Patient Carenot MDLive
  • Medical Recordsnot MDLive
  • Practice Managementnot MDLive
  • Telehealthnot MDLive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose MDLive if

  • You need mental health services.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want psychiatry.
MDLive review

Choose Teladoc Health if

  • You need phone consultations.
  • You work on Web, iOS, Android.
  • You also want messaging.
Teladoc Health review

Questions people ask

Is MDLive or Teladoc Health better?
Neither clearly leads. MDLive starts at Free and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MDLive or Teladoc Health?
MDLive has a free tier; the other does not. Paid plans start at Free for MDLive and $89/visit for Teladoc Health.
Does MDLive or Teladoc Health run on more platforms?
MDLive runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Teladoc Health starts at $89/visit.
What is MDLive best used for?
MDLive is most often used for telemedicine urgent care visits, mental health counseling and psychiatry, dermatology consultations, primary care wellness screenings. Of those, telemedicine urgent care visits and mental health counseling and psychiatry are not what Teladoc Health is typically brought in for.
What can MDLive do that Teladoc Health cannot?
MDLive covers Mental Health Services, Psychiatry, Urgent Care, Insurance. Teladoc Health covers Phone Consultations, Messaging, Mental Health, Chronic Care. Both handle Video Consultations, Prescription Services, EHR Systems, HIPAA.

Answered from the vendors’ own pages

MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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