Healthcare & Medical · head to head
MDLive vs Teladoc Health
MDLive
Healthcare & Medical
On-demand telehealth and virtual doctor visits
- From
- $59/visit
- Rated
- -
Teladoc Health
Healthcare & Medical
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
The short version
- Each has a real cost: MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- They diverge on capability: MDLive covers Mental Health Services, Teladoc Health covers Phone Consultations.
Where they differ
Only the attributes on which MDLive and Teladoc Health actually diverge.
| Attribute | MDLive | Teladoc Health |
|---|---|---|
| Starting price | $59/visit | $89/visit |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile | Web, iOS, Android |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical), founded (2002).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MDLive
- Mental Health Services
- Psychiatry
- Urgent Care
- Insurance
Only in Teladoc Health
- Phone Consultations
- Messaging
- Mental Health
- Chronic Care
- Health Plans
- SOC2
- Api support
Both cover
- Video Consultations
- Prescription Services
- EHR Systems
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
MDLive
- Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Teladoc Health
Teladoc Health
- Patient Carenot MDLive
- Medical Recordsnot MDLive
- Practice Managementnot MDLive
- Telehealthnot MDLive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MDLive
- Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
- Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Pricing, plan by plan
MDLive
$59/visit- Primary Care Visit$59/visit
- Board-certified doctors
- 24/7 availability
- Prescriptions
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Which should you pick?
Choose MDLive if
- You need mental health services.
- You work on Web, Mobile.
- You also want psychiatry.
Choose Teladoc Health if
- You need phone consultations.
- You work on Web, iOS, Android.
- You also want messaging.
Questions people ask
- Is MDLive or Teladoc Health better?
- Neither clearly leads. MDLive starts at $59/visit and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MDLive or Teladoc Health?
- MDLive starts at $59/visit and Teladoc Health at $89/visit.
- Does MDLive or Teladoc Health run on more platforms?
- MDLive runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
- What is MDLive best used for?
- MDLive is most often used for insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology. Of those, insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology is not what Teladoc Health is typically brought in for.
- What can MDLive do that Teladoc Health cannot?
- MDLive covers Mental Health Services, Psychiatry, Urgent Care, Insurance. Teladoc Health covers Phone Consultations, Messaging, Mental Health, Chronic Care. Both handle Video Consultations, Prescription Services, EHR Systems, HIPAA.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source