Software · head to head
Doxy.me vs MDLive
Doxy.me
Software
Simple and free telemedicine for healthcare providers
- From
- Free
- Rated
- -
The short version
- Only Doxy.me has a free tier, so it costs nothing to try first.
- Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- They diverge on capability: Doxy.me covers Video Visits, MDLive covers Video Consultations.
Where they differ
Only the attributes on which Doxy.me and MDLive actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Doxy.me
- Video Visits
- Waiting Room
- Screen Sharing
- File Sharing
- HIPAA Compliant
- BAA
Only in MDLive
- Video Consultations
- Mental Health Services
- Psychiatry
- Prescription Services
- Urgent Care
- Insurance
- Mobile support
Both cover
- EHR Systems
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Doxy.me
- Patient Carenot MDLive
- Medical Recordsnot MDLive
- Practice Managementnot MDLive
- Telehealthnot MDLive
MDLive
- Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Doxy.me
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Doxy.me
- Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- Occasional connection glitches and dropped sessions reported by some users
- Poor video quality and lag in rural or low-bandwidth areas
MDLive
- Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
- Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan
Pricing, plan by plan
Doxy.me
Free- FreeFree
- Unlimited call minutes
- HIPAA compliance
- One-on-one sessions only
- Professional$35/month
- HD video
- Screen sharing
- Group calls
- Clinic$50/month
- HD video
- Screen sharing
- Group calls
MDLive
$59/visit- Primary Care Visit$59/visit
- Board-certified doctors
- 24/7 availability
- Prescriptions
Which should you pick?
Choose Doxy.me if
- You need video visits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want waiting room.
Choose MDLive if
- You need video consultations.
- You work on Web, Mobile.
- You also want mental health services.
Questions people ask
- Is Doxy.me or MDLive better?
- Neither clearly leads. Doxy.me starts at Free and MDLive at $59/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Doxy.me or MDLive?
- Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and $59/visit for MDLive.
- Does Doxy.me or MDLive run on more platforms?
- Doxy.me runs on Web, iOS, Android. MDLive runs on Web, Mobile.
- Can I use Doxy.me for free?
- Yes. Doxy.me has a free tier, so you can try it without paying. MDLive starts at $59/visit.
- What is Doxy.me best used for?
- Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what MDLive is typically brought in for.
- What can Doxy.me do that MDLive cannot?
- Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle EHR Systems, HIPAA, Cloud deployment, Web support.
Answered from the vendors’ own pages
Doxy.me: How much does Doxy.me cost?
Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.
SourceDoxy.me: Does the free plan include all features?
The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.
SourceDoxy.me: Do patients need to create an account to join a session?
No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.
SourceDoxy.me: Is Doxy.me HIPAA compliant?
Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.
Source