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Healthcare & Medical · head to head

Amwell vs Cliniko

A

Amwell

Healthcare & Medical

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Cliniko logo

Cliniko

Healthcare & Medical

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • They diverge on capability: Amwell covers Video Consultations, Cliniko covers Appointment Scheduling.

Where they differ

Only the attributes on which Amwell and Cliniko actually diverge.

Attributes where Amwell and Cliniko differ
AttributeAmwellCliniko
Starting price$99/visit$59/month
Founded20022012

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Both cover

  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Cliniko

  • Practice management for allied health clinicsnot Amwell
  • Appointment scheduling and online bookingsnot Amwell
  • Clinical notes and patient recordsnot Amwell
  • Telehealth consultationsnot Amwell
  • Invoicing and payment tracking for a multi-practitioner clinicnot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Questions people ask

Is Amwell or Cliniko better?
Neither clearly leads. Amwell starts at $99/visit and Cliniko at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Cliniko?
Amwell starts at $99/visit and Cliniko at $59/month.
Does Amwell or Cliniko run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Cliniko is typically brought in for.
What can Amwell do that Cliniko cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Both handle SOC2, Cloud deployment, Web support, Mobile support.
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