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Healthcare · head to head

Cliniko vs Zocdoc

Cliniko logo

Cliniko

Healthcare

Clinic management software for health practitioners

From
Free
Rated
-
Zocdoc logo

Zocdoc

Healthcare

Find and book doctors instantly online

From
Free
Rated
-

The short version

  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Zocdoc doctors can cancel appointments with little notice
  • They diverge on capability: Cliniko covers Appointment Scheduling, Zocdoc covers Doctor Search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cliniko and Zocdoc actually diverge.

Attributes where Cliniko and Zocdoc differ
AttributeClinikoZocdoc
Pricing modelsubscriptionfreemium
PlatformsWeb, MobileWeb, iOS, Android
Founded20122007

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Client Management
  • Invoicing
  • Patient Portal
  • Payment processors
  • Online forms
  • SOC2

Only in Zocdoc

  • Doctor Search
  • Reviews
  • Insurance Verification
  • Reminders
  • Practice Management Systems
  • EHRs
  • HIPAA

Both cover

  • Online Booking
  • Telehealth
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Zocdoc
  • Appointment scheduling and online bookingsnot Zocdoc
  • Clinical notes and patient recordsnot Zocdoc
  • Telehealth consultationsnot Zocdoc
  • Invoicing and payment tracking for a multi-practitioner clinicnot Zocdoc

Zocdoc

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Pricing, plan by plan

Cliniko

Free
  • 1 Practitioner$45/month
  • 2-5 Practitioners$95/month
  • 6-8 Practitioners$145/month
  • 9-12 Practitioners$195/month

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want client management.

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want reviews.

Questions people ask

Is Cliniko or Zocdoc better?
Neither clearly leads. Cliniko starts at Free and Zocdoc at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Zocdoc?
Cliniko starts at Free and Zocdoc at Free.
Does Cliniko or Zocdoc run on more platforms?
Cliniko runs on Web, Mobile. Zocdoc runs on Web, iOS, Android.
Can I use Cliniko for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Zocdoc is typically brought in for.
What can Cliniko do that Zocdoc cannot?
Cliniko covers Appointment Scheduling, Client Management, Invoicing, Patient Portal. Zocdoc covers Doctor Search, Reviews, Insurance Verification, Reminders. Both handle Online Booking, Telehealth, Cloud deployment, Web support.

Answered from the vendors’ own pages

Cliniko: How much does Cliniko cost for a practice?

Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.

Source
Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Cliniko: Does Cliniko offer a free trial?

Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Cliniko: What is included in all Cliniko plans?

Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Cliniko: Does Cliniko charge extra for SMS and what discounts apply?

SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
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