Healthcare & Medical · head to head
Cliniko vs Ro
Cliniko
Healthcare & Medical
Clinic management software for health practitioners
- From
- $59/month
- Rated
- -
Ro
Healthcare & Medical
Telehealth platform for prescription services
- From
- $39/month
- Rated
- -
The short version
- Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- They diverge on capability: Cliniko covers Appointment Scheduling, Ro covers Video Consultations.
Where they differ
Only the attributes on which Cliniko and Ro actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cliniko
- Appointment Scheduling
- Online Booking
- Client Management
- Invoicing
- Patient Portal
- Telehealth
- Payment processors
- Online forms
Only in Ro
- Video Consultations
- Prescription Services
- Medication Delivery
- Digital Health Records
- Ongoing Care
- Pharmacies
- Insurance
- HIPAA
Both cover
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Cliniko
- Practice management for allied health clinicsnot Ro
- Appointment scheduling and online bookingsnot Ro
- Clinical notes and patient recordsnot Ro
- Telehealth consultationsnot Ro
- Invoicing and payment tracking for a multi-practitioner clinicnot Ro
Ro
- GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Cliniko
- Erectile dysfunction treatment and medication deliverynot Cliniko
- Hair loss treatmentnot Cliniko
- Skincare prescriptionsnot Cliniko
- Fertility-related consultations and productsnot Cliniko
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cliniko
- Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
- The top published band stops at 200 practitioners
- SMS is charged separately at 10 cents a message
- Telehealth requires entering card details before it unlocks, even during the trial
- There is no free tier, only a 30 day trial
Ro
- US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
- Treatment and medication availability varies by US state
- Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care
Pricing, plan by plan
Cliniko
$59/month- Professional$59/month
- Scheduling
- Patient portal
- Invoicing
Ro
$39/month- Membership$39/month
- Unlimited doctor visits
- Prescription fulfillment
Which should you pick?
Choose Cliniko if
- You need appointment scheduling.
- You work on Web, Mobile.
- You also want online booking.
Choose Ro if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want prescription services.
Questions people ask
- Is Cliniko or Ro better?
- Neither clearly leads. Cliniko starts at $59/month and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cliniko or Ro?
- Cliniko starts at $59/month and Ro at $39/month.
- Does Cliniko or Ro run on more platforms?
- Cliniko runs on Web, Mobile. Ro runs on Web, iOS, Android.
- What is Cliniko best used for?
- Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Ro is typically brought in for.
- What can Cliniko do that Ro cannot?
- Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Both handle Cloud deployment, Web support, Mobile support.