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Software · head to head

BetterHelp vs Cliniko

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • They diverge on capability: BetterHelp covers Video Sessions, Cliniko covers Appointment Scheduling.

Where they differ

Only the attributes on which BetterHelp and Cliniko actually diverge.

Attributes where BetterHelp and Cliniko differ
AttributeBetterHelpCliniko
Starting price$50/week$59/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded20132012

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets
  • HIPAA

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Both cover

  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Cliniko
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Cliniko
  • Access to 150+ worksheets and therapy support modulesnot Cliniko
  • Weekly free group seminars with expert therapistsnot Cliniko

Cliniko

  • Practice management for allied health clinicsnot BetterHelp
  • Appointment scheduling and online bookingsnot BetterHelp
  • Clinical notes and patient recordsnot BetterHelp
  • Telehealth consultationsnot BetterHelp
  • Invoicing and payment tracking for a multi-practitioner clinicnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Questions people ask

Is BetterHelp or Cliniko better?
Neither clearly leads. BetterHelp starts at $50/week and Cliniko at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Cliniko?
BetterHelp starts at $50/week and Cliniko at $59/month.
Does BetterHelp or Cliniko run on more platforms?
BetterHelp runs on Web, iOS, Android. Cliniko runs on Web, Mobile.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Cliniko is typically brought in for.
What can BetterHelp do that Cliniko cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Both handle Cloud deployment, Web support, Mobile support.
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