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Software · head to head

Cliniko vs Doxy.me

Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite
Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • They diverge on capability: Cliniko covers Appointment Scheduling, Doxy.me covers Video Visits.

Where they differ

Only the attributes on which Cliniko and Doxy.me actually diverge.

Attributes where Cliniko and Doxy.me differ
AttributeClinikoDoxy.me
Starting price$59/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, MobileWeb, iOS, Android
Founded20122013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • HIPAA
  • BAA

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Doxy.me
  • Appointment scheduling and online bookingsnot Doxy.me
  • Clinical notes and patient recordsnot Doxy.me
  • Telehealth consultationsnot Doxy.me
  • Invoicing and payment tracking for a multi-practitioner clinicnot Doxy.me

Doxy.me

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Pricing, plan by plan

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Questions people ask

Is Cliniko or Doxy.me better?
Neither clearly leads. Cliniko starts at $59/month and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Doxy.me?
Doxy.me has a free tier; the other does not. Paid plans start at $59/month for Cliniko and Free for Doxy.me.
Does Cliniko or Doxy.me run on more platforms?
Cliniko runs on Web, Mobile. Doxy.me runs on Web, iOS, Android.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Cliniko starts at $59/month.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Doxy.me is typically brought in for.
What can Cliniko do that Doxy.me cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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Related pages

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