Softwr

Software · head to head

Athenahealth vs Cliniko

Athenahealth logo

Athenahealth

Software

Cloud-based medical practice management

From
$140/month
Rated
-
Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-

The short version

  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • They diverge on capability: Athenahealth covers Electronic Health Records, Cliniko covers Appointment Scheduling.

Where they differ

Only the attributes on which Athenahealth and Cliniko actually diverge.

Attributes where Athenahealth and Cliniko differ
AttributeAthenahealthCliniko
Starting price$140/month$59/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded19972012

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses
  • Health Information Exchanges

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Payment processors
  • Online forms

Both cover

  • Telehealth
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Cliniko

  • Practice management for allied health clinicsnot Athenahealth
  • Appointment scheduling and online bookingsnot Athenahealth
  • Clinical notes and patient recordsnot Athenahealth
  • Telehealth consultationsnot Athenahealth
  • Invoicing and payment tracking for a multi-practitioner clinicnot Athenahealth

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Which should you pick?

Choose Athenahealth if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want medical billing.

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.

Questions people ask

Is Athenahealth or Cliniko better?
Neither clearly leads. Athenahealth starts at $140/month and Cliniko at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or Cliniko?
Athenahealth starts at $140/month and Cliniko at $59/month.
Does Athenahealth or Cliniko run on more platforms?
Athenahealth runs on Web, iOS, Android. Cliniko runs on Web, Mobile.
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Cliniko is typically brought in for.
What can Athenahealth do that Cliniko cannot?
Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Analytics. Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Both handle Telehealth, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source

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