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Software · head to head

Cliniko vs Teladoc Health

Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Cliniko covers Appointment Scheduling, Teladoc Health covers Video Consultations.

Where they differ

Only the attributes on which Cliniko and Teladoc Health actually diverge.

Attributes where Cliniko and Teladoc Health differ
AttributeClinikoTeladoc Health
Starting price$59/month$89/visit
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb, iOS, Android
Founded20122002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Both cover

  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Teladoc Health
  • Appointment scheduling and online bookingsnot Teladoc Health
  • Clinical notes and patient recordsnot Teladoc Health
  • Telehealth consultationsnot Teladoc Health
  • Invoicing and payment tracking for a multi-practitioner clinicnot Teladoc Health

Teladoc Health

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Cliniko or Teladoc Health better?
Neither clearly leads. Cliniko starts at $59/month and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Teladoc Health?
Cliniko starts at $59/month and Teladoc Health at $89/visit.
Does Cliniko or Teladoc Health run on more platforms?
Cliniko runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Teladoc Health is typically brought in for.
What can Cliniko do that Teladoc Health cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle SOC2, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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Related pages

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