Healthcare · head to head
Cliniko vs Epic MyChart

Cliniko
Healthcare
Clinic management software for health practitioners
- From
- Free
- Rated
- -
Epic MyChart
Healthcare
Patient portal for accessing health records and communicating with providers
- From
- On request
- Rated
- -
The short version
- Only Cliniko has a free tier, so it costs nothing to try first.
- Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
- They diverge on capability: Cliniko covers Online Booking, Epic MyChart covers View Medical Records.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Cliniko and Epic MyChart actually diverge.
| Attribute | Cliniko | Epic MyChart |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | subscription | quote |
| Free tier | Yes | No |
| Founded | 2012 | 1979 |
Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cliniko
- Online Booking
- Client Management
- Invoicing
- Patient Portal
- Telehealth
- Payment processors
- Online forms
Only in Epic MyChart
- View Medical Records
- Secure Messaging
- Prescription Management
- Bill Pay
- Medical History
- Epic EHR
- Lab Systems
- Imaging Systems
Both cover
- Appointment Scheduling
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Cliniko
- Practice management for allied health clinicsnot Epic MyChart
- Appointment scheduling and online bookingsnot Epic MyChart
- Clinical notes and patient recordsnot Epic MyChart
- Telehealth consultationsnot Epic MyChart
- Invoicing and payment tracking for a multi-practitioner clinicnot Epic MyChart
Epic MyChart
- Patient Carenot Cliniko
- Medical Recordsnot Cliniko
- Practice Managementnot Cliniko
- Telehealthnot Cliniko
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cliniko
- Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
- The top published band stops at 200 practitioners
- SMS is charged separately at 10 cents a message
- Telehealth requires entering card details before it unlocks, even during the trial
- There is no free tier, only a 30 day trial
Epic MyChart
- MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
Pricing, plan by plan
Cliniko
Free- 1 Practitioner$45/month
- 2-5 Practitioners$95/month
- 6-8 Practitioners$145/month
- 9-12 Practitioners$195/month
Epic MyChart
On requestNo published plan breakdown. See the Epic MyChart review.
Which should you pick?
Choose Cliniko if
- You need online booking.
- You want to start without paying.
- You work on Web, Mobile.
- You also want client management.
Choose Epic MyChart if
- You need view medical records.
- You work on Web, Mobile.
- You also want secure messaging.
Questions people ask
- Is Cliniko or Epic MyChart better?
- Neither clearly leads. Cliniko starts at Free and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cliniko or Epic MyChart?
- Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Epic MyChart.
- Does Cliniko or Epic MyChart run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- Can I use Cliniko for free?
- Yes. Cliniko has a free tier, so you can try it without paying. Epic MyChart starts at On request.
- What is Cliniko best used for?
- Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Epic MyChart is typically brought in for.
- What can Cliniko do that Epic MyChart cannot?
- Cliniko covers Online Booking, Client Management, Invoicing, Patient Portal. Epic MyChart covers View Medical Records, Secure Messaging, Prescription Management, Bill Pay. Both handle Appointment Scheduling, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Cliniko: How much does Cliniko cost for a practice?
Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.
SourceCliniko: Does Cliniko offer a free trial?
Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.
SourceCliniko: What is included in all Cliniko plans?
Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.
SourceCliniko: Does Cliniko charge extra for SMS and what discounts apply?
SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.
SourceRelated pages
More on Epic MyChart
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