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Software · head to head

Cliniko vs Epic Systems

Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite
Epic Systems logo

Epic Systems

Software

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
  • They diverge on capability: Cliniko covers Appointment Scheduling, Epic Systems covers Electronic Health Records.

Where they differ

Only the attributes on which Cliniko and Epic Systems actually diverge.

Attributes where Cliniko and Epic Systems differ
AttributeClinikoEpic Systems
Starting price$59/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, Desktop, Mobile
Founded20121979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Telehealth
  • Payment processors
  • Online forms

Only in Epic Systems

  • Electronic Health Records
  • Revenue Cycle Management
  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems
  • HIPAA

Both cover

  • Patient Portal
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Epic Systems
  • Appointment scheduling and online bookingsnot Epic Systems
  • Clinical notes and patient recordsnot Epic Systems
  • Telehealth consultationsnot Epic Systems
  • Invoicing and payment tracking for a multi-practitioner clinicnot Epic Systems

Epic Systems

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Pricing, plan by plan

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose Epic Systems if

  • You need electronic health records.
  • You work on Web, Desktop, Mobile.
  • You also want revenue cycle management.
Epic Systems review

Questions people ask

Is Cliniko or Epic Systems better?
Neither clearly leads. Cliniko starts at $59/month and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Epic Systems?
Cliniko starts at $59/month and Epic Systems at On request.
Does Cliniko or Epic Systems run on more platforms?
Cliniko runs on Web, Mobile. Epic Systems runs on Web, Desktop, Mobile.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Epic Systems is typically brought in for.
What can Cliniko do that Epic Systems cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Epic Systems covers Electronic Health Records, Revenue Cycle Management, Clinical Decision Support, Population Health. Both handle Patient Portal, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
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Related pages

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