Healthcare · head to head
Cliniko vs Epic Systems

Cliniko
Healthcare
Clinic management software for health practitioners
- From
- Free
- Rated
- -

Epic Systems
Healthcare
Leading electronic health records system for healthcare organizations
- From
- On request
- Rated
- -
The short version
- Only Cliniko has a free tier, so it costs nothing to try first.
- Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
- They diverge on capability: Cliniko covers Appointment Scheduling, Epic Systems covers Electronic Health Records.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Cliniko and Epic Systems actually diverge.
| Attribute | Cliniko | Epic Systems |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | subscription | quote |
| Free tier | Yes | No |
| Platforms | Web, Mobile | Web, Desktop, Mobile |
| Founded | 2012 | 1979 |
Identical on both: user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cliniko
- Appointment Scheduling
- Online Booking
- Client Management
- Invoicing
- Telehealth
- Payment processors
- Online forms
Only in Epic Systems
- Electronic Health Records
- Revenue Cycle Management
- Clinical Decision Support
- Population Health
- Lab Systems
- Imaging Systems
- Pharmacy Systems
- HIPAA
Both cover
- Patient Portal
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Cliniko
- Practice management for allied health clinicsnot Epic Systems
- Appointment scheduling and online bookingsnot Epic Systems
- Clinical notes and patient recordsnot Epic Systems
- Telehealth consultationsnot Epic Systems
- Invoicing and payment tracking for a multi-practitioner clinicnot Epic Systems
Epic Systems
- Patient Carenot Cliniko
- Medical Recordsnot Cliniko
- Practice Managementnot Cliniko
- Telehealthnot Cliniko
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cliniko
- Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
- The top published band stops at 200 practitioners
- SMS is charged separately at 10 cents a message
- Telehealth requires entering card details before it unlocks, even during the trial
- There is no free tier, only a 30 day trial
Epic Systems
- No free version or trial; enterprise pricing only with custom negotiation required
- Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
- Customization and workflow adaptation requires extensive consulting services
- Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size
Pricing, plan by plan
Cliniko
Free- 1 Practitioner$45/month
- 2-5 Practitioners$95/month
- 6-8 Practitioners$145/month
- 9-12 Practitioners$195/month
Epic Systems
On requestNo published plan breakdown. See the Epic Systems review.
Which should you pick?
Choose Cliniko if
- You need appointment scheduling.
- You want to start without paying.
- You work on Web, Mobile.
- You also want online booking.
Choose Epic Systems if
- You need electronic health records.
- You work on Web, Desktop, Mobile.
- You also want revenue cycle management.
Questions people ask
- Is Cliniko or Epic Systems better?
- Neither clearly leads. Cliniko starts at Free and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cliniko or Epic Systems?
- Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Epic Systems.
- Does Cliniko or Epic Systems run on more platforms?
- Cliniko runs on Web, Mobile. Epic Systems runs on Web, Desktop, Mobile.
- Can I use Cliniko for free?
- Yes. Cliniko has a free tier, so you can try it without paying. Epic Systems starts at On request.
- What is Cliniko best used for?
- Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Epic Systems is typically brought in for.
- What can Cliniko do that Epic Systems cannot?
- Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Epic Systems covers Electronic Health Records, Revenue Cycle Management, Clinical Decision Support, Population Health. Both handle Patient Portal, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Cliniko: How much does Cliniko cost for a practice?
Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.
SourceEpic Systems: What is Epic's market position?
Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.
SourceCliniko: Does Cliniko offer a free trial?
Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.
SourceEpic Systems: Is there a free trial or demo available?
Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.
SourceCliniko: What is included in all Cliniko plans?
Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.
SourceEpic Systems: How does Epic integrate with third-party systems?
Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.
SourceCliniko: Does Cliniko charge extra for SMS and what discounts apply?
SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.
SourceEpic Systems: What is included in Epic's unified platform?
Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.
SourceRelated pages
More on Epic Systems
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