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Healthcare · head to head

Amwell vs Medscape

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Medscape logo

Medscape

Healthcare

Medical information, education, and news for healthcare professionals

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Medscape has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Medscape medscape is free to use but requires mandatory account registration through profreg.medscape.com and login before content can be viewed; the site describes itself as 'a free resource for physicians', restricting the intended audience to registered healthcare professionals rather than the general public (31 Dec 2020 archive capture).
  • They diverge on capability: Amwell covers Video Consultations, Medscape covers Medical News.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amwell and Medscape actually diverge.

Attributes where Amwell and Medscape differ
AttributeAmwellMedscape
Starting price$99/visitFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20021996

Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • Health Plans
  • SOC2

Only in Medscape

  • Medical News
  • Drug Database
  • Medical Calculators
  • CME Courses
  • Disease Information
  • Specialty Content

Both cover

  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Medscape

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Medscape

  • Medscape is free to use but requires mandatory account registration through profreg.medscape.com and login before content can be viewed; the site describes itself as 'a free resource for physicians', restricting the intended audience to registered healthcare professionals rather than the general public (31 Dec 2020 archive capture).

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Medscape

Free
  • FreeFree
    • Medical news
    • Drug database
    • CME

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Medscape if

  • You need medical news.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want drug database.
Medscape review

Questions people ask

Is Amwell or Medscape better?
Neither clearly leads. Amwell starts at $99/visit and Medscape at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Medscape?
Medscape has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for Medscape.
Does Amwell or Medscape run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use Medscape for free?
Yes. Medscape has a free tier, so you can try it without paying. Amwell starts at $99/visit.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth.
What can Amwell do that Medscape cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Medscape covers Medical News, Drug Database, Medical Calculators, CME Courses. Both handle EHR Systems, HIPAA, Cloud deployment, Web support.
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