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Software · head to head

Cliniko vs DrChrono

Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite
DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • They diverge on capability: Cliniko covers Online Booking, DrChrono covers Electronic Health Records.

Where they differ

Only the attributes on which Cliniko and DrChrono actually diverge.

Attributes where Cliniko and DrChrono differ
AttributeClinikoDrChrono
Starting price$59/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileiOS, iPad, Web
Founded20122009

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Online Booking
  • Client Management
  • Invoicing
  • Payment processors
  • Online forms

Only in DrChrono

  • Electronic Health Records
  • Medical Billing
  • ePrescribing
  • Labs
  • Pharmacies
  • Clearinghouses
  • HIPAA
  • Api support

Both cover

  • Appointment Scheduling
  • Patient Portal
  • Telehealth
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot DrChrono
  • Appointment scheduling and online bookingsnot DrChrono
  • Clinical notes and patient recordsnot DrChrono
  • Telehealth consultationsnot DrChrono
  • Invoicing and payment tracking for a multi-practitioner clinicnot DrChrono

DrChrono

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Pricing, plan by plan

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Which should you pick?

Choose Cliniko if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want client management.
Cliniko review

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want medical billing.
DrChrono review

Questions people ask

Is Cliniko or DrChrono better?
Neither clearly leads. Cliniko starts at $59/month and DrChrono at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or DrChrono?
Cliniko starts at $59/month and DrChrono at On request.
Does Cliniko or DrChrono run on more platforms?
Cliniko runs on Web, Mobile. DrChrono runs on iOS, iPad, Web.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what DrChrono is typically brought in for.
What can Cliniko do that DrChrono cannot?
Cliniko covers Online Booking, Client Management, Invoicing, Payment processors. DrChrono covers Electronic Health Records, Medical Billing, ePrescribing, Labs. Both handle Appointment Scheduling, Patient Portal, Telehealth, SOC2.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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