tawk.tovs
Amazon Lex


Amazon Lex: AWS conversational AI service

100% free live chat software
As of 30 August 2026, tawk.to has a free plan and paid plans start at $29/month. tawk. Softwr lists it under Live Chat. tawk.to is made by tawk.to Inc, launched in 2013, available on Web, iOS, Android, Windows.
Overview
tawk.to is a free live chat application that lets you monitor and chat with visitors on your website or from a free customizable page.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about tawk.to.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


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Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free Core Software
Free
Branding Removal
$29 /mo
AI Assist Premium
$29 /mo
Hired Chat Agents
$1 /hour
Capabilities
Live chat
Ticketing
Knowledge base
CRM
Video chat
Screen sharing
WordPress
Integration with WordPress
Shopify
Integration with Shopify
Wix
Integration with Wix
Google Analytics
Integration with Google Analytics
Zapier
Integration with Zapier
SSL
SSL security feature
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
tawk.to is free for core live chat, knowledge base, ticketing, and CRM. Premium add-ons start at $29/month for branding removal or AI Assist, and $1/hour for hired chat agents.
SourceYes, tawk.to's core software including live chat, knowledge base, ticketing, and contacts is free forever with no feature limitations.
SourceHired chat agents are billed at $1 per hour with professional trained staff providing 24/7/365 support.
SourceBehind it
Keep looking
Omnichannel messaging and customer engagement platform
No-code AI chatbot builder for websites and messaging channels
Live chat with advanced visitor tracking and co-browsing
Conversational AI platform for customer support automation
Live chat with advanced visitor tracking and co-browsing
Softwr does not host reviews and shows no star rating for tawk.to, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
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