Live Chat · pricing
tawk.to pricing
tawk.to publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, tawk.to pricing is free, then $29/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $29/month
- Model
- Freemium
- Tiers
- 4
- Free tier
- Yes
tawk.to plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free Core Software | Free | 6 | Entry tier |
| Hired Chat Agents | $1/hour | 1 | +$1/hour, 1 more feature |
| Branding Removal | $29/month | 1 | +$28/month, 1 more feature |
| AI Assist Premium | $29/month | 1 | +$0/month, 1 more feature |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free Core Software
FreeThe entry tier. It covers live chat software with no feature limitations, chat pages, knowledge base (hosted help center), smart ticketing system, crm contact management, limited ai assist tier.
Hired Chat Agents
$1/hourOver Free Core Software, this tier adds:
- Professional trained agents 24/7/365
Branding Removal
$29/monthOver Hired Chat Agents, this tier adds:
- Remove Powered by tawk.to widget branding
AI Assist Premium
$29/monthOver Branding Removal, this tier adds:
- AI-powered chatbot automation
Where tawk.to stops being free
Free Core Software, Free
- Live chat software with no feature limitations
- Chat pages
- Knowledge base (hosted help center)
- Smart ticketing system
- CRM contact management
- Limited AI Assist tier
Hired Chat Agents, $1/hour
The first thing you pay for:
- Professional trained agents 24/7/365
What the product covers
The full tawk.to feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Live chat
- Ticketing
- Knowledge base
- CRM
- Video chat
- Screen sharing
Integrations
- WordPress
- Shopify
- Wix
- Google Analytics
- Zapier
Security
- SSL
- GDPR
- Data encryption
Platform
- Web support
- Ios support
- Android support
- Windows support
- Mac support
People bring tawk.to in for website live chat and visitor engagement, customer support automation. If that is not the job you are buying for, the alternatives to tawk.to are worth a look before you commit to a tier.
How that compares in Live Chat
Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month. tawk.to starts at $29/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| tawk.to (this page) | Free, then $29/month | freemium | - | |
| ManyChat | Free, then $15/month | freemium | - | vs tawk.to |
| Landbot | Free, then €32/month | freemium | - | vs tawk.to |
| Conferbot | Free, then $19/month | freemium | - | vs tawk.to |
| Kore.ai | On request | subscription | - | vs tawk.to |
| Jivochat | Free | subscription | - | vs tawk.to |
| Conversica | On request | subscription | - | vs tawk.to |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the tawk.to badges page.
Before you pay for tawk.to
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and $29/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
tawk.to runs on web, ios, android, windows, mac, and is published by tawk.to Inc of Las Vegas, NV. The full record is on the tawk.to review, and the rest of the category is under best live chat tools.
tawk.to pricing questions
- How much does tawk.to cost?
- tawk.to publishes 4 tiers, from Free for Free Core Software up to $29/month for AI Assist Premium. The entry tier costs nothing.
- Does tawk.to have a free plan?
- Yes. The Free Core Software tier costs nothing and covers live chat software with no feature limitations, chat pages, knowledge base (hosted help center). Paying starts at $1/hour for Hired Chat Agents.
- What is the difference between Free Core Software and Hired Chat Agents on tawk.to?
- Hired Chat Agents costs $1/hour against Free, and adds professional trained agents 24/7/365.
- Is the AI Assist Premium plan on tawk.to worth it?
- That depends entirely on whether you need what it adds, which on the published record is ai-powered chatbot automation. It costs $29/month against $1/hour for Hired Chat Agents. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is tawk.to expensive for a live chat tool?
- It starts above the middle of its category. Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month; tawk.to starts at $29/month.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside tawk.to have a free tier: ManyChat, Landbot, Conferbot, Jivochat, Botpress.
- What am I actually paying for with tawk.to?
- The record lists 19 features across 4 areas: other, integrations, security, platform. In practice it is brought in for website live chat and visitor engagement, customer support automation.
- Does tawk.to charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these tawk.to prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare tawk.to against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with tawk.to covering price, platforms and features.
