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CRM · head to head

Freshsales vs Krayin

Freshsales logo

Freshsales

CRM

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Krayin logo

Krayin

CRM

Open source Laravel CRM for sales teams that want to own the code

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Krayin has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Krayin it is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
  • They diverge on capability: Freshsales covers Contact management, Krayin covers Lead pipelines.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Freshsales and Krayin actually diverge.

Attributes where Freshsales and Krayin differ
AttributeFreshsalesKrayin
Starting price$19/monthFree
Pricing modelsubscriptionOpen source, no licence fee
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Self-hosted, Docker, Linux
Founded2010Unknown

Identical on both: user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Gmail
  • Outlook

Only in Krayin

  • Lead pipelines
  • Contacts and organisations
  • Quotes
  • Email integration
  • Custom attributes
  • Roles and permissions
  • Laravel package architecture
  • MIT licence

Both cover

  • Workflow automation

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Krayin
  • Managing deals, pipelines and sales sequencesnot Krayin

Krayin

  • A PHP or Laravel development shop wants a CRM it can fork and rebrand for clients without paying per seat or negotiating an OEM licence.not Freshsales
  • An organisation under data residency rules needs the customer database physically on its own infrastructure, which rules out every hosted CRM.not Freshsales
  • A small sales team wants an unlimited-user CRM where adding a tenth or fiftieth user costs nothing beyond server capacity.not Freshsales
  • A Bagisto ecommerce store wants a CRM from the same vendor that shares its technology stack and conventions rather than a bridged integration.not Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Krayin

  • It is far less mature than EspoCRM, SuiteCRM or Vtiger, with thinner reporting, weaker forecasting and fewer built-in integrations, so evaluations that start from a feature checklist will not favour it.
  • Practical functionality such as certain telephony, messaging and marketing connectors sits in paid marketplace extensions from Webkul, so the free CRM plus the extensions you actually need is not free.
  • The roadmap is controlled by a single services company whose revenue depends on selling implementation and extensions, so there is a structural incentive against making the core complete.
  • You are responsible for the whole operational burden: PHP and MySQL hosting, backups, security patching, mail deliverability and upgrades, and a botched upgrade of a customised install is your problem alone.
  • The cloud hosting page does not publish prices, so the managed option that would remove that burden cannot be budgeted without contacting sales, which undercuts the transparency the open licence otherwise offers.

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Krayin

Free
  • Self-hostedFree
    • Full MIT-licensed source
    • Unlimited users
    • No feature gating
  • Cloud hosting and extensions$undefined/month
    • Starter and Pro managed hosting packs from Webkul
    • Premium extensions sold individually in the Krayin marketplace
    • White label and custom development quoted separately

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose Krayin if

  • You need lead pipelines.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Linux.
  • You also want contacts and organisations.
Krayin review

Questions people ask

Is Freshsales or Krayin better?
Neither clearly leads. Freshsales starts at $19/month and Krayin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Krayin?
Krayin has a free tier; the other does not. Paid plans start at $19/month for Freshsales and Free for Krayin.
Does Freshsales or Krayin run on more platforms?
Freshsales runs on Web, Ios, Android. Krayin runs on Web, Self-hosted, Docker, Linux.
Can I use Krayin for free?
Yes. Krayin has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Krayin is typically brought in for.
What can Freshsales do that Krayin cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Krayin covers Lead pipelines, Contacts and organisations, Quotes, Email integration. Both handle Workflow automation.

Answered from the vendors’ own pages

Freshsales: Is there a free trial for Freshsales?

Yes, Freshsales offers a 21-day free trial with no credit card required and no strings attached.

Source
Krayin: Is Krayin really free?

The CRM itself is MIT licensed with no user limit and no enterprise edition. Premium extensions, managed hosting and custom development from Webkul are paid.

Freshsales: How do I learn pricing for Freshsales?

Pricing is not listed on the main product pages. The site directs users to request a demo or sign up for the free trial to discuss pricing with the sales team.

Source
Krayin: Who maintains it?

Webkul Software of Noida, India, the same company behind the Bagisto open source ecommerce platform.

Freshsales: Is a demo required to see pricing?

The site prominently features demo and trial signup options, suggesting that pricing is discussed during the sales consultation process rather than published as standard tiers.

Source
Krayin: What do I need to run it?

A standard LAMP or LEMP stack with PHP, Composer and MySQL or MariaDB. Any host that runs Laravel will run Krayin.

Krayin: How does it compare to EspoCRM?

EspoCRM is more mature with deeper reporting and a longer track record. Krayin is easier for a Laravel developer to extend and has a more permissive licence.

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