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CRM · head to head

Pipedrive vs Salesforce

Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

CRM

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Pipedrive covers Visual pipeline, Salesforce covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pipedrive and Salesforce actually diverge.

Attributes where Pipedrive and Salesforce differ
AttributePipedriveSalesforce
Starting priceOn request$25/month
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20101999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Mobile apps
  • Reporting
  • Goal tracking
  • Trello
  • Asana

Only in Salesforce

  • Contact management
  • Opportunity management
  • Reports & dashboards
  • Workflow automation
  • Mobile access
  • AppExchange
  • LinkedIn
  • Tableau

Both cover

  • Email integration
  • Lead management
  • Google Workspace
  • Microsoft 365
  • Slack
  • Mailchimp
  • Zoom
  • DocuSign
  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Salesforce
  • Multi-channel communication with email and calendar syncnot Salesforce
  • Sales automation for small to mid-market teamsnot Salesforce

Salesforce

  • Sales managementnot Pipedrive
  • Customer servicenot Pipedrive
  • Marketing automationnot Pipedrive
  • Lead generationnot Pipedrive
  • Analytics & reportingnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Pipedrive or Salesforce better?
Neither clearly leads. Pipedrive starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Salesforce?
Pipedrive starts at On request and Salesforce at $25/month.
Does Pipedrive or Salesforce run on more platforms?
Pipedrive runs on Web, iOS, Android. Salesforce runs on Web, Ios, Android, Api.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Salesforce is typically brought in for.
What can Pipedrive do that Salesforce cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Mobile apps. Salesforce covers Contact management, Opportunity management, Reports & dashboards, Workflow automation. Both handle Email integration, Lead management, Google Workspace, Microsoft 365.

Answered from the vendors’ own pages

Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
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