Softwr

Customer Support · head to head

Missive vs Nimble

Missive logo

Missive

Customer Support

Team inbox and chat for productive teams

From
Free
Free plan
Yes
Full reviewWebsite
Nimble logo

Nimble

CRM

Social CRM for teams

From
$19/month
Free plan
No
Full reviewWebsite

The short version

  • Only Missive has a free tier, so it costs nothing to try first.
  • Each has a real cost: Missive each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive; Nimble nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage
  • They diverge on capability: Missive covers Shared inbox, Nimble covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Missive and Nimble actually diverge.

Attributes where Missive and Nimble differ
AttributeMissiveNimble
Starting priceFree$19/month
Free tierYesNo
PlatformsWeb, Ios, Android, Mac, WindowsWeb
CategoryCustomer SupportCRM
Founded20152010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Missive

  • Shared inbox
  • Team chat
  • Email
  • Tasks
  • Calendar
  • WhatsApp
  • SMS
  • Asana

Only in Nimble

  • Contact management
  • Social media integration
  • Pipeline management
  • Task management
  • Email integration
  • Activity timeline
  • Gmail
  • LinkedIn

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Missive

  • Shared team inbox across email, SMS and social messagesnot Nimble
  • Collaborating on customer conversations with internal comments and tasksnot Nimble

Nimble

  • Social sellingnot Missive
  • Relationship managementnot Missive
  • Lead trackingnot Missive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Missive

  • Each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
  • Integrations, automation rules and API access all require the Productive plan at $24 per user per month
  • Rules are capped at 1,000 per workspace even on the paid tiers
  • SAML SSO and IP restriction are Business only at $36 per user per month
  • AI features need either Missive AI credits or a bring your own key arrangement rather than being included

Nimble

  • Nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage

Pricing, plan by plan

Missive

Free
  • FreeFree
    • 3 users
    • Basic features
    • Email & chat
  • Starter$14/month
    • Unlimited users
    • Shared inboxes
    • Rules & automation
  • Productive$18/month
    • Starter + Calendars
    • WhatsApp
    • SMS
  • Business$26/month
    • Productive + API
    • SAML SSO
    • Priority support

Nimble

$19/month
  • Essentials$19/month
    • Contact management
    • Social integration
  • Plus$39/month
    • Everything in Essentials
    • Pipeline management
    • Task tracking
  • Pro$59/month
    • Everything in Plus
    • Advanced reporting
    • Custom fields

Which should you pick?

Choose Missive if

  • You need shared inbox.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac, Windows.
  • You also want team chat.
Missive review

Choose Nimble if

  • You need contact management.
  • You also want social media integration.
Nimble review

Questions people ask

Is Missive or Nimble better?
Neither clearly leads. Missive starts at Free and Nimble at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Missive or Nimble?
Missive has a free tier; the other does not. Paid plans start at Free for Missive and $19/month for Nimble.
Does Missive or Nimble run on more platforms?
Missive runs on Web, Ios, Android, Mac, Windows. Nimble runs on Web.
Can I use Missive for free?
Yes. Missive has a free tier, so you can try it without paying. Nimble starts at $19/month.
What is Missive best used for?
Missive is most often used for shared team inbox across email, sms and social messages, collaborating on customer conversations with internal comments and tasks. Of those, shared team inbox across email, sms and social messages and collaborating on customer conversations with internal comments and tasks are not what Nimble is typically brought in for.
What can Missive do that Nimble cannot?
Missive covers Shared inbox, Team chat, Email, Tasks. Nimble covers Contact management, Social media integration, Pipeline management, Task management. Both handle GDPR, Web support.

Answered from the vendors’ own pages

Missive: How much does Missive cost per month?

Missive charges $14/user/month for Starter (up to 5 users), $24/user/month for Productive (up to 50 users), and $36/user/month for Business (unlimited users).

Source
Missive: Is there a free trial available?

Yes, Missive offers a 30-day free trial with no credit card required to start.

Source
Missive: Does Missive offer yearly billing discounts?

Yes, Missive provides a 20% discount for yearly billing compared to monthly pricing on all plans.

Source
Missive: Which plan includes SSO authentication?

The Business Plan at $36/user/month includes SAML SSO, IP restriction, and advanced analytics features.

Source
Share

Related pages

More on Missive

More on Nimble

Keep looking

Other head to heads