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CRM · head to head

LeadSquared vs UserVoice

LeadSquared logo

LeadSquared

CRM

Indian marketing automation and CRM platform for lead management

From
$1200/year
Free plan
No
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes

The short version

  • Only UserVoice has a free tier, so it costs nothing to try first.
  • Each has a real cost: LeadSquared marketing Pro limited to 100,000 emails monthly; UserVoice no tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which LeadSquared and UserVoice actually diverge.

Attributes where LeadSquared and UserVoice differ
AttributeLeadSquaredUserVoice
Starting price$1200/yearFree
Pricing modelsubscriptionusage-based
Free tierNoYes
CategoryCRMCustomer Support

Identical on both: platforms (Web), user rating (Not yet rated).

What people use each for

The jobs each tool is most often brought in to do.

LeadSquared

  • Email marketing automationnot UserVoice
  • Marketing automation for agenciesnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot LeadSquared
  • Building internal feedback portals for product teamsnot LeadSquared
  • Mapping customer needs to product roadmap decisionsnot LeadSquared
  • Consolidating voice of customer across feedback channelsnot LeadSquared

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LeadSquared

  • Marketing Pro limited to 100,000 emails monthly
  • Both plans capped at 2 users
  • Custom plans required for enterprise needs

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

LeadSquared

$1200/year
  • Marketing Pro$1200/year
    • List Segmentation
    • Social Media Connectors
    • 1,000 Chatbot/Converse sessions
  • Marketing Super$2000/year
    • All Pro features
    • Website Event Tracking
    • 2,000 Chatbot/Converse sessions

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose LeadSquared if

Nothing in the data separates LeadSquared from UserVoice on the points above - pick on price and on how each one feels to use.

Choose UserVoice if

  • You want to start without paying.

Questions people ask

Is LeadSquared or UserVoice better?
Neither clearly leads. LeadSquared starts at $1200/year and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LeadSquared or UserVoice?
UserVoice has a free tier; the other does not. Paid plans start at $1200/year for LeadSquared and Free for UserVoice.
Does LeadSquared or UserVoice run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use UserVoice for free?
Yes. UserVoice has a free tier, so you can try it without paying. LeadSquared starts at $1200/year.
What is LeadSquared best used for?
LeadSquared is most often used for email marketing automation, marketing automation for agencies. Of those, email marketing automation and marketing automation for agencies are not what UserVoice is typically brought in for.

Answered from the vendors’ own pages

LeadSquared: How much does LeadSquared cost?

LeadSquared pricing starts at $1,200 per year for the Marketing Pro plan and $2,000 per year for the Marketing Super plan. Custom plans are available upon request.

Source
UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
LeadSquared: What is the difference between Marketing Pro and Super plans?

Marketing Super adds Website Event Tracking, doubles chatbot sessions (2,000 vs 1,000), increases email inclusions to 250,000/month (vs 100,000), and adds Advanced workflow automation. Storage increases from 2GB to 10GB and reports capacity doubles to 50.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
LeadSquared: How many users can I add to each plan?

Both Marketing Pro and Super plans include 2 users. Unlimited contacts are supported on both tiers.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
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