Softwr

Live Chat · head to head

Landbot vs LivePerson

Landbot logo

Landbot

Live Chat

No-code chatbot builder for websites, WhatsApp, and lead generation

From
Free
Rated
-
Full reviewWebsite
LivePerson logo

LivePerson

Live Chat

Enterprise-grade conversational AI platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Landbot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.; LivePerson no price is published for any of the three tiers, and the page states no cost metric
  • They diverge on capability: Landbot covers Visual Flow Builder, LivePerson covers Live chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Landbot and LivePerson actually diverge.

Attributes where Landbot and LivePerson differ
AttributeLandbotLivePerson
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformswebWeb, Mobile app, IOS, Android, Messaging apps
FoundedUnknown1995

Identical on both: user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Landbot

  • Visual Flow Builder
  • WhatsApp Integration
  • AI Chats
  • Human Handoff
  • Templates Library
  • CRM Integrations

Only in LivePerson

  • Live chat
  • Conversational AI
  • Mobile messaging
  • Intent detection
  • Salesforce
  • Zendesk
  • Slack
  • Webhooks

What people use each for

The jobs each tool is most often brought in to do.

Landbot

  • Lead qualification chatbots on websitesnot LivePerson
  • WhatsApp customer engagementnot LivePerson
  • Interactive conversational formsnot LivePerson
  • Automated first-line customer supportnot LivePerson

LivePerson

  • Conversational AI and messaging across web, SMS and social channelsnot Landbot
  • Routing customer conversations between bots and human agentsnot Landbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Landbot

  • Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • Adding WhatsApp to the Professional plan costs an additional €100/month.
  • Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
  • The free plan is capped at only 100 chats per month, limiting real-world testing.

LivePerson

  • No price is published for any of the three tiers, and the page states no cost metric
  • Despite advertising minimal add ons, SMS outbound and WhatsApp carry separate charges plus a 15% handling fee
  • X is supported only with additional fees
  • Every route to a figure is a quote request or an RFP

Pricing, plan by plan

Landbot

Free
  • Free$undefined/month
    • 100 chats/month
    • 1 seat
    • Full builder access
  • Starter$32/month
    • 500 chats/month
    • 100 AI chats
    • 2 seats
  • Professional$80/month
    • 2,500 chats/month
    • 300 AI chats
    • 3 seats

LivePerson

On request
  • Professional$100/month
    • Live chat
    • Basic AI
    • Automations
  • Enterprise$500/month
    • Advanced AI
    • Custom integrations
  • Premium$undefined/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Landbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web.
  • You also want whatsapp integration.
Landbot review

Choose LivePerson if

  • You need live chat.
  • You work on Web, Mobile app, IOS, Android, Messaging apps.
  • You also want conversational ai.
LivePerson review

Questions people ask

Is Landbot or LivePerson better?
Neither clearly leads. Landbot starts at Free and LivePerson at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Landbot or LivePerson?
Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and On request for LivePerson.
Does Landbot or LivePerson run on more platforms?
Landbot runs on web. LivePerson runs on Web, Mobile app, IOS, Android, Messaging apps.
Can I use Landbot for free?
Yes. Landbot has a free tier, so you can try it without paying. LivePerson starts at On request.
What is Landbot best used for?
Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what LivePerson is typically brought in for.
What can Landbot do that LivePerson cannot?
Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. LivePerson covers Live chat, Conversational AI, Mobile messaging, Intent detection.

Answered from the vendors’ own pages

Landbot: What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source
LivePerson: How much does LivePerson cost?

LivePerson does not publish pricing on its website. The platform operates on a quote-based model with three subscription tiers: Bronze (messaging-first workspace), Silver (with automation and AI features), and Gold (advanced analytics and Generative AI). Customers must request quotes from the sales team.

Source
Landbot: Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source
LivePerson: What are LivePerson's pricing tiers?

LivePerson offers Bronze (includes multi-channel workspace and Intent Manager), Silver (adds AI automation and Conversation Assist), and Gold (adds Generative AI and Proactive Messaging). Each tier includes progressively more advanced AI capabilities and support levels.

Source
Landbot: Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source
LivePerson: Are there additional fees beyond the base LivePerson subscription?

Yes, Proactive Messaging charges carrier rates plus a 15% handling fee, and additional fees apply for certain communication channels like X (formerly Twitter).

Source
Share

Related pages

More on Landbot

More on LivePerson

Keep looking

Other head to heads