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Conversica vs LivePerson

Conversica logo

Conversica

Live Chat

AI-powered conversational platform for sales and customer service

From
On request
Rated
-
Full reviewWebsite
LivePerson logo

LivePerson

Live Chat

Enterprise-grade conversational AI platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Conversica no pricing published on website; LivePerson no price is published for any of the three tiers, and the page states no cost metric
  • They diverge on capability: Conversica covers Lead nurturing, LivePerson covers Live chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Conversica and LivePerson actually diverge.

Attributes where Conversica and LivePerson differ
AttributeConversicaLivePerson
PlatformsWeb, Email, SMS, Messaging appsWeb, Mobile app, IOS, Android, Messaging apps
Founded20091995

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conversica

  • Lead nurturing
  • Customer engagement
  • Intent analysis
  • HubSpot
  • Microsoft Dynamics
  • Zapier
  • Email support
  • SMS support

Only in LivePerson

  • Live chat
  • Mobile messaging
  • Intent detection
  • Zendesk
  • Slack
  • Webhooks
  • Mobile app support
  • IOS support

Both cover

  • Conversational AI
  • Salesforce
  • Web support
  • Messaging apps support

What people use each for

The jobs each tool is most often brought in to do.

Conversica

  • Customer engagementnot LivePerson
  • Lead generationnot LivePerson
  • Customer supportnot LivePerson
  • Sales automationnot LivePerson

LivePerson

  • Conversational AI and messaging across web, SMS and social channelsnot Conversica
  • Routing customer conversations between bots and human agentsnot Conversica

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conversica

  • No pricing published on website
  • Requires demo request to obtain pricing
  • Custom pricing model with no self-service options
  • Contact sales required for plan details

LivePerson

  • No price is published for any of the three tiers, and the page states no cost metric
  • Despite advertising minimal add ons, SMS outbound and WhatsApp carry separate charges plus a 15% handling fee
  • X is supported only with additional fees
  • Every route to a figure is a quote request or an RFP

Pricing, plan by plan

Conversica

On request
  • Starter$200/month
    • AI conversations
    • Lead nurturing
  • Professional$500/month
    • Advanced automation
    • Custom flows
  • Enterprise$undefined/month
    • Full customization
    • Dedicated support

LivePerson

On request
  • Professional$100/month
    • Live chat
    • Basic AI
    • Automations
  • Enterprise$500/month
    • Advanced AI
    • Custom integrations
  • Premium$undefined/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Conversica if

  • You need lead nurturing.
  • You work on Web, Email, SMS, Messaging apps.
  • You also want customer engagement.
Conversica review

Choose LivePerson if

  • You need live chat.
  • You work on Web, Mobile app, IOS, Android, Messaging apps.
  • You also want mobile messaging.
LivePerson review

Questions people ask

Is Conversica or LivePerson better?
Neither clearly leads. Conversica starts at On request and LivePerson at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conversica or LivePerson?
Conversica starts at On request and LivePerson at On request.
Does Conversica or LivePerson run on more platforms?
Conversica runs on Web, Email, SMS, Messaging apps. LivePerson runs on Web, Mobile app, IOS, Android, Messaging apps.
What is Conversica best used for?
Conversica is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what LivePerson is typically brought in for.
What can Conversica do that LivePerson cannot?
Conversica covers Lead nurturing, Customer engagement, Intent analysis, HubSpot. LivePerson covers Live chat, Mobile messaging, Intent detection, Zendesk. Both handle Conversational AI, Salesforce, Web support, Messaging apps support.

Answered from the vendors’ own pages

Conversica: How much does Conversica cost?

Conversica does not publish pricing on their website. To obtain pricing information, request a demo through their contact form or contact the sales team directly.

Source
LivePerson: How much does LivePerson cost?

LivePerson does not publish pricing on its website. The platform operates on a quote-based model with three subscription tiers: Bronze (messaging-first workspace), Silver (with automation and AI features), and Gold (advanced analytics and Generative AI). Customers must request quotes from the sales team.

Source
Conversica: What is Conversica's pricing model?

Conversica uses a custom pricing model requiring direct sales engagement. Interested companies can request a demo or contact their sales team to discuss pricing based on specific needs.

Source
LivePerson: What are LivePerson's pricing tiers?

LivePerson offers Bronze (includes multi-channel workspace and Intent Manager), Silver (adds AI automation and Conversation Assist), and Gold (adds Generative AI and Proactive Messaging). Each tier includes progressively more advanced AI capabilities and support levels.

Source
Conversica: Does Conversica offer different plan tiers?

While specific plan names are referenced on the website, details are only available by requesting a demo or contacting their sales team for a pricing consultation.

Source
LivePerson: Are there additional fees beyond the base LivePerson subscription?

Yes, Proactive Messaging charges carrier rates plus a 15% handling fee, and additional fees apply for certain communication channels like X (formerly Twitter).

Source
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