Software · pricing
LivePerson pricing
LivePerson publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- On request
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
LivePerson plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Professional | $100/month | 3 | Entry tier |
| Enterprise | $500/month | 2 | +$400/month, 2 more features |
| Premium | On request | 2 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Professional
$100/monthThe entry tier. It covers live chat, basic ai, automations.
Enterprise
$500/monthOver Professional, this tier adds:
- Advanced AI
- Custom integrations
Premium
On requestOver Enterprise, this tier adds:
- Custom solutions
- Dedicated support
What the product covers
The full LivePerson feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Live chat
- Conversational AI
- Mobile messaging
- Intent detection
Integrations
- Salesforce
- Zendesk
- Slack
- Webhooks
Platform
- Web support
- Mobile app support
- IOS support
- Android support
- Messaging apps support
People bring LivePerson in for conversational ai and messaging across web, sms and social channels, routing customer conversations between bots and human agents. If that is not the job you are buying for, the alternatives to LivePerson are worth a look before you commit to a tier.
Before you pay for LivePerson
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $100/month and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare LivePerson against the tools that do have one before committing.
LivePerson runs on web, mobile app, ios, android, messaging apps, and is published by LivePerson Inc. of New York, New York, USA. The full record is on the LivePerson review.
LivePerson pricing questions
- How much does LivePerson cost?
- LivePerson publishes 3 tiers, from $100/month for Professional up to On request for Premium. The cheapest paid tier is $100/month.
- Does LivePerson have a free plan?
- Not on the record we hold: LivePerson is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Professional and Enterprise on LivePerson?
- Enterprise costs $500/month against $100/month, and adds advanced ai, custom integrations.
- Is the Premium plan on LivePerson worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom solutions, dedicated support. It costs On request against $100/month for Professional. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with LivePerson?
- The record lists 13 features across 3 areas: core, integrations, platform. In practice it is brought in for conversational ai and messaging across web, sms and social channels, routing customer conversations between bots and human agents.
- Does LivePerson charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these LivePerson prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare LivePerson against before paying?
- Nothing else in this directory is filed close enough to LivePerson to make a useful price comparison.