OneSignalvs
Aircall
Aircall: Cloud phone system for modern business
OneSignal
Customer engagement and messaging, without the complexity
As of 29 August 2026, OneSignal is free to use. OneSignal is a push, email and SMS messaging platform with a free tier and a Growth plan from $19 per month plus usage. Softwr lists it under Telecommunications.
Overview
What OneSignal does
OneSignal is a push, email and SMS messaging platform with a free tier and a Growth plan from $19 per month plus usage.
What people use it for
- Sending push notifications to mobile app users when orders ship
- Triggering email confirmations based on form submission events
- Creating multi-step SMS and email journeys for onboarding users
- Sending in-app messages to users abandoning checkout flows
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about OneSignal.
- Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
- Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier
Cross-shopped
What people choose instead of OneSignal
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- OneSignalvsFive9
Five9: Intelligent cloud contact center
- OneSignalvsNICE CXone
NICE CXone: The world's leading cloud contact center
- OneSignalvsTalkdesk
Talkdesk: Cloud contact center for innovative enterprises
Pricing
What OneSignal costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free
Free
- 10,000 free email sends/month
- Unlimited mobile push
- Basic analytics and automation
- Max 1 active journey, 2 message steps
Growth
$19 /mo
- Base platform fee plus usage costs
- Mobile push: $0.012 per monthly active user
- Web push: $0.004 per subscriber
- Email: 20,000 free sends/month, then $1.50 per 1,000
- Unlimited in-app messaging
- 3 active journeys, 6 message steps
Professional
On request
- Custom annual pricing
- All Growth features plus SMS/RCS messaging
- 24/7 prioritized support
- Dedicated IP for email available
Enterprise
On request
- Custom annual pricing
- Unlimited personalization
- Dedicated success manager
- 2-Year Reporting History
- SLA available
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does OneSignal cost?
OneSignal offers a free tier with 10,000 free email sends/month and unlimited mobile push. Growth plan starts at $19/month plus usage-based charges for mobile push ($0.012 per monthly active user) and web push ($0.004 per subscriber).
SourceDoes OneSignal offer a free version?
Yes, OneSignal's free plan includes 10,000 free email sends per month, unlimited mobile push, basic analytics and automation, with up to 1 active journey and 2 message steps.
SourceWhat are OneSignal's email costs beyond the free tier?
After the 20,000 free email sends/month included in the Growth plan, OneSignal charges $1.50 per 1,000 additional emails.
SourceWhat is included in the Professional plan?
OneSignal's Professional plan includes custom annual pricing, all Growth features plus SMS/RCS messaging, 24/7 prioritized support, and optional dedicated IP for email.
SourceKeep looking
Where to go from OneSignal
- OneSignal alternativesEvery product people weigh against it
- OneSignal pricingPlans, floors and what the tiers exclude
- OneSignal badgesWhich rules it meets, and the figure behind each
- All Telecommunications softwareThe full category
- Best Telecommunications softwareThe shortlist, and how it was cut
Best Telecommunications software for
Compare OneSignal with
- NICE CXone
- Aircall
- Five9
- Talkdesk
- Vonage
- Sinch
- Twilio
- Genesys Cloud
- Telnyx
- Whereby
- Dialpad
- Infobip
- Plivo
- RingCentral
- 46elks
- 8x8
- Bandwidth
- Exotel
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12 researched notes
Softwr does not host reviews and shows no star rating for OneSignal, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on OneSignal
OneSignal alternatives
What people switch to, and what they give up
OneSignal pricing
Every tier, and where the cost actually lands
Compare OneSignal
Put it head to head with anything we hold
OneSignal badge
Its rating, and an embed for your own site
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