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Telecommunications · head to head

8x8 vs OneSignal

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
OneSignal logo

OneSignal

Telecommunications

Customer engagement and messaging, without the complexity

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only OneSignal has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and OneSignal actually diverge.

Attributes where 8x8 and OneSignal differ
Attribute8x8OneSignal
Starting price$29.99/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
Founded1987Unknown

Identical on both: user rating (Not yet rated), category (Telecommunications).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Salesforce

Only in OneSignal

Nothing recorded that 8x8 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot OneSignal
  • Customer contactnot OneSignal
  • Remote worknot OneSignal
  • Continuitynot OneSignal

OneSignal

  • Sending push notifications to mobile app users when orders shipnot 8x8
  • Triggering email confirmations based on form submission eventsnot 8x8
  • Creating multi-step SMS and email journeys for onboarding usersnot 8x8
  • Sending in-app messages to users abandoning checkout flowsnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

OneSignal

  • Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

OneSignal

Free
  • FreeFree
    • 10,000 free email sends/month
    • Unlimited mobile push
    • Basic analytics and automation
  • Growth$19/month
    • Base platform fee plus usage costs
    • Mobile push: $0.012 per monthly active user
    • Web push: $0.004 per subscriber
  • Professional$undefined/mo
    • Custom annual pricing
    • All Growth features plus SMS/RCS messaging
    • 24/7 prioritized support
  • Enterprise$undefined/mo
    • Custom annual pricing
    • Unlimited personalization
    • Dedicated success manager

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose OneSignal if

  • You want to start without paying.
OneSignal review

Questions people ask

Is 8x8 or OneSignal better?
Neither clearly leads. 8x8 starts at $29.99/month and OneSignal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or OneSignal?
OneSignal has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for OneSignal.
Does 8x8 or OneSignal run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. OneSignal runs on Web.
Can I use OneSignal for free?
Yes. OneSignal has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what OneSignal is typically brought in for.
What can 8x8 do that OneSignal cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording.

Answered from the vendors’ own pages

OneSignal: How much does OneSignal cost?

OneSignal offers a free tier with 10,000 free email sends/month and unlimited mobile push. Growth plan starts at $19/month plus usage-based charges for mobile push ($0.012 per monthly active user) and web push ($0.004 per subscriber).

Source
OneSignal: Does OneSignal offer a free version?

Yes, OneSignal's free plan includes 10,000 free email sends per month, unlimited mobile push, basic analytics and automation, with up to 1 active journey and 2 message steps.

Source
OneSignal: What are OneSignal's email costs beyond the free tier?

After the 20,000 free email sends/month included in the Growth plan, OneSignal charges $1.50 per 1,000 additional emails.

Source
OneSignal: What is included in the Professional plan?

OneSignal's Professional plan includes custom annual pricing, all Growth features plus SMS/RCS messaging, 24/7 prioritized support, and optional dedicated IP for email.

Source
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