Software · head to head
8x8 vs OneSignal
O
OneSignal
Software
Customer engagement and messaging, without the complexity
- From
- Free
- Rated
- -
The short version
- Only OneSignal has a free tier, so it costs nothing to try first.
- Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
Where they differ
Only the attributes on which 8x8 and OneSignal actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in 8x8
- Voice calling
- Video meetings
- Team messaging
- Call recording
- Voicemail
- Call routing
- Analytics
- Salesforce
Only in OneSignal
Nothing recorded that 8x8 does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
8x8
- Business communicationnot OneSignal
- Customer contactnot OneSignal
- Remote worknot OneSignal
- Continuitynot OneSignal
OneSignal
No use cases recorded yet. See the OneSignal review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
8x8
- Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited
OneSignal
- Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
- Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier
Pricing, plan by plan
8x8
$29.99/month- Pro$29.99/month
- Calling and meetings
- Video conferencing
- Team messaging
- Enterprise$undefined/month
- Everything in Pro
- Advanced analytics
- Dedicated support
OneSignal
FreeNo published plan breakdown. See the OneSignal review.
Which should you pick?
Choose 8x8 if
- You need voice calling.
- You work on Web, Windows, Macos, Ios, Android.
- You also want video meetings.
Questions people ask
- Is 8x8 or OneSignal better?
- Neither clearly leads. 8x8 starts at $29.99/month and OneSignal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, 8x8 or OneSignal?
- OneSignal has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for OneSignal.
- Does 8x8 or OneSignal run on more platforms?
- 8x8 runs on Web, Windows, Macos, Ios, Android. OneSignal runs on Web.
- Can I use OneSignal for free?
- Yes. OneSignal has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
- What is 8x8 best used for?
- 8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what OneSignal is typically brought in for.
- What can 8x8 do that OneSignal cannot?
- 8x8 covers Voice calling, Video meetings, Team messaging, Call recording.
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