Dixa vs Pipedrive

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

What people use each for

The jobs each tool is most often brought in to do.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pricing, plan by plan

Which should you pick?

Questions people ask

Is Dixa or Pipedrive better?

Neither clearly leads. Dixa starts at $39/month and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Dixa or Pipedrive?

Dixa starts at $39/month and Pipedrive at On request.

Does Dixa or Pipedrive run on more platforms?

Dixa runs on Web, Ios, Android. Pipedrive runs on Web, iOS, Android.

What is Dixa best used for?

Dixa is most often used for omnichannel customer service across phone, email, chat and social, routing conversations to agents by skill and customer data. Of those, omnichannel customer service across phone, email, chat and social and routing conversations to agents by skill and customer data are not what Pipedrive is typically brought in for.

What can Dixa do that Pipedrive cannot?

Dixa covers Unified inbox, Smart routing, Native phone, Live chat. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle SOC2, GDPR, ISO27001.