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Software · head to head

CDK Global vs Shopmonkey

CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: CDK Global covers Dealer Management System, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which CDK Global and Shopmonkey actually diverge.

Attributes where CDK Global and Shopmonkey differ
AttributeCDK GlobalShopmonkey
Starting priceOn request$199/month
Pricing modelquotesubscription
PlatformsWeb, Desktop, ApiWeb, Ios, Android
Founded20142016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • SOC2
  • PCI DSS
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot Shopmonkey
  • Sales managementnot Shopmonkey
  • Service departmentnot Shopmonkey
  • Parts managementnot Shopmonkey
  • Financial reportingnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot CDK Global
  • Digital vehicle inspections sent to customers by text or emailnot CDK Global
  • Tracking parts inventory, purchase orders and technician timenot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

Nothing recorded yet. See the CDK Global review.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is CDK Global or Shopmonkey better?
Neither clearly leads. CDK Global starts at On request and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or Shopmonkey?
CDK Global starts at On request and Shopmonkey at $199/month.
Does CDK Global or Shopmonkey run on more platforms?
CDK Global runs on Web, Desktop, Api. Shopmonkey runs on Web, Ios, Android.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Shopmonkey is typically brought in for.
What can CDK Global do that Shopmonkey cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle SOC2, PCI DSS, Data encryption.
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