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Software · head to head

AutoFluent vs Shopmonkey

AutoFluent logo

AutoFluent

Software

Next-generation repair shop software

From
$109/month
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AutoFluent no native mobile app; mobile access limited to web browser on smartphones; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: AutoFluent covers Smart scheduling, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which AutoFluent and Shopmonkey actually diverge.

Attributes where AutoFluent and Shopmonkey differ
AttributeAutoFluentShopmonkey
Starting price$109/month$199/month
Pricing modelUnknownsubscription
PlatformsWindows 10+Web, Ios, Android
Founded20012016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoFluent

  • Smart scheduling
  • Workflow automation
  • Customer texting
  • Predictive reminders
  • Repair tracking
  • Analytics dashboard
  • Parts catalogs
  • Google Calendar

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Customer messaging
  • Parts ordering
  • Appointment scheduling
  • Reporting & analytics
  • Parts suppliers
  • Google Business

Both cover

  • Digital inspections
  • Payment processing
  • Labor guides
  • Payment processors
  • QuickBooks
  • Data encryption
  • Secure payments

What people use each for

The jobs each tool is most often brought in to do.

AutoFluent

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot AutoFluent
  • Digital vehicle inspections sent to customers by text or emailnot AutoFluent
  • Tracking parts inventory, purchase orders and technician timenot AutoFluent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoFluent

  • No native mobile app; mobile access limited to web browser on smartphones
  • Primarily designed for repair shops; less suitable for large dealership operations
  • Setup and data migration can take up to 3 weeks for existing customer data conversion

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

AutoFluent

$109/month
  • Basic$109/month
    • Customer tracking
    • Integrated accounting
    • Inventory management

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose AutoFluent if

  • You need smart scheduling.
  • You work on Windows 10+.
  • You also want workflow automation.
AutoFluent review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is AutoFluent or Shopmonkey better?
Neither clearly leads. AutoFluent starts at $109/month and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoFluent or Shopmonkey?
AutoFluent starts at $109/month and Shopmonkey at $199/month.
Does AutoFluent or Shopmonkey run on more platforms?
AutoFluent runs on Windows 10+. Shopmonkey runs on Web, Ios, Android.
What is AutoFluent best used for?
AutoFluent is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can AutoFluent do that Shopmonkey cannot?
AutoFluent covers Smart scheduling, Workflow automation, Customer texting, Predictive reminders. Shopmonkey covers Digital estimates, Work order management, Customer messaging, Parts ordering. Both handle Digital inspections, Payment processing, Labor guides, Payment processors.

Answered from the vendors’ own pages

AutoFluent: Is AutoFluent cloud-based or on-premise?

AutoFluent offers both options. Cloud hosting is available with automatic nightly backups and remote accessibility from anywhere with internet. Local server installation is also available for shops that prefer on-premise deployment.

Source
AutoFluent: Does AutoFluent work with QuickBooks?

Yes. AutoFluent integrates with QuickBooks Pro, Premier, Enterprise, and QuickBooks Online, allowing you to export sales and purchase totals and manage accounts receivable directly.

Source
AutoFluent: What is the minimum starting price and what does it include?

AutoFluent starts at $109/month for the Basic plan, which includes customer tracking, integrated accounting, inventory and sales management, website hosting, workforce management, and single-user access. Pricing is customized based on shop needs.

Source
AutoFluent: Can I use AutoFluent across multiple locations?

Yes. AutoFluent supports multi-location shops with consolidated reporting, shared customer and inventory data, and the ability to transfer inventory between locations. Cloud hosting is required for multi-location access.

Source
AutoFluent: How long does installation take?

Remote installation by an AutoFluent technician takes between 5 to 25 minutes. The software supports multiple remote access options including cloud hosting, VPN, or static IP setup.

Source
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