Softwr

Automotive · head to head

AutoVitals vs Shopmonkey

AutoVitals logo

AutoVitals

Automotive

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$215/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: AutoVitals covers Photo documentation, Shopmonkey covers Digital estimates.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which AutoVitals and Shopmonkey actually diverge.

Attributes where AutoVitals and Shopmonkey differ
AttributeAutoVitalsShopmonkey
Starting price$199/month$215/month
PlatformsWeb, Mobile, App, TabletWeb, Ios, Android
Founded20112016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoVitals

  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • Customer portal
  • Mobile application
  • DMS systems

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics
  • Parts suppliers

Both cover

  • Digital inspections
  • Payment processors
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

AutoVitals

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot AutoVitals
  • Digital vehicle inspections sent to customers by text or emailnot AutoVitals
  • Tracking parts inventory, purchase orders and technician timenot AutoVitals

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

Shopmonkey

$215/month
  • Basic$239/month
    • 3 user licenses
    • $215/month with annual billing (10% savings)
    • 2-way text and email
  • Clever$399/month
    • 4 user licenses
    • $359/month with annual billing
    • unlimited DVI templates
  • Genius$499/month
    • 5 user licenses
    • $449/month with annual billing
    • coupons manager
  • Multi-Shop$null/custom
    • for franchises and 100+ location operations
    • cross-location reporting
    • standardization

Which should you pick?

Choose AutoVitals if

  • You need photo documentation.
  • You work on Web, Mobile, App, Tablet.
  • You also want video capability.
AutoVitals review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is AutoVitals or Shopmonkey better?
Neither clearly leads. AutoVitals starts at $199/month and Shopmonkey at $215/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoVitals or Shopmonkey?
AutoVitals starts at $199/month and Shopmonkey at $215/month.
Does AutoVitals or Shopmonkey run on more platforms?
AutoVitals runs on Web, Mobile, App, Tablet. Shopmonkey runs on Web, Ios, Android.
What is AutoVitals best used for?
AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can AutoVitals do that Shopmonkey cannot?
AutoVitals covers Photo documentation, Video capability, Customer reports, Shop management. Shopmonkey covers Digital estimates, Work order management, Customer messaging, Parts ordering. Both handle Digital inspections, Payment processors, Data encryption.

Answered from the vendors’ own pages

AutoVitals: How do I get pricing information for AutoVitals?

Pricing details are not published on the website. Customers must schedule a demo or contact the sales team directly at (866) 949-2848 or [email protected] to receive pricing quotes.

Source
Shopmonkey: How much does Shopmonkey cost?

Shopmonkey's Basic tier is $239/month ($215/month annually), Clever is $399/month ($359/month annually), Genius is $499/month ($449/month annually), and Multi-Shop requires custom pricing. All prices are in USD with up to 10% savings with annual billing.

Source
AutoVitals: Is there a free trial available before contacting sales?

The website does not mention a free trial option. All information gathering requires scheduling a demo or contacting the sales team.

Source
Shopmonkey: What features does each Shopmonkey tier include?

Basic includes 3 user licenses, 2-way text and email, and unlimited estimates. Clever adds 4 user licenses and workflow customization. Genius includes 5 user licenses and full platform features including Google Reviews Manager and automated estimate follow-ups.

Source
AutoVitals: What is the typical process to get a pricing quote?

AutoVitals directs customers to either use the 'Get a Demo' call-to-action or contact their sales team directly. Pricing quotes are provided after a demo or consultation.

Source
Shopmonkey: What additional costs does Shopmonkey charge?

Shopmonkey charges $249 upfront plus $10/month per card reader device (available for Basic-Genius tiers). Additional user licenses on Basic cost $20/month each. Payment processing fees and QuickBooks Desktop integration require additional charges.

Source
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