Software · head to head
AutoVitals vs Shopmonkey
The short version
- Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
- They diverge on capability: AutoVitals covers Photo documentation, Shopmonkey covers Digital estimates.
Where they differ
Only the attributes on which AutoVitals and Shopmonkey actually diverge.
| Attribute | AutoVitals | Shopmonkey |
|---|---|---|
| Platforms | Web, Mobile, App, Tablet | Web, Ios, Android |
| Founded | 2011 | 2016 |
Identical on both: starting price ($199/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in AutoVitals
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Customer portal
- Mobile application
- DMS systems
Only in Shopmonkey
- Digital estimates
- Work order management
- Customer messaging
- Parts ordering
- Payment processing
- Appointment scheduling
- Reporting & analytics
- Parts suppliers
Both cover
- Digital inspections
- Payment processors
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
AutoVitals
- Dealership Managementnot Shopmonkey
- Service Schedulingnot Shopmonkey
- Inventory Managementnot Shopmonkey
- Sales Operationsnot Shopmonkey
- Customer Relationshipnot Shopmonkey
Shopmonkey
- Managing estimates, repair orders and invoicing in an auto repair shopnot AutoVitals
- Digital vehicle inspections sent to customers by text or emailnot AutoVitals
- Tracking parts inventory, purchase orders and technician timenot AutoVitals
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Shopmonkey
- Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
- The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
- Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
- Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
- The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
- Annual billing saves up to 10%, so the monthly premium is roughly 11% higher
Pricing, plan by plan
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Shopmonkey
$199/month- Basic$199/month
- Digital estimates
- Work orders
- Customer database
- Professional$329/month
- Everything in Basic
- Digital inspections
- Text/email communication
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Advanced analytics
Which should you pick?
Choose AutoVitals if
- You need photo documentation.
- You work on Web, Mobile, App, Tablet.
- You also want video capability.
Choose Shopmonkey if
- You need digital estimates.
- You work on Web, Ios, Android.
- You also want work order management.
Questions people ask
- Is AutoVitals or Shopmonkey better?
- Neither clearly leads. AutoVitals starts at $199/month and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, AutoVitals or Shopmonkey?
- AutoVitals starts at $199/month and Shopmonkey at $199/month.
- Does AutoVitals or Shopmonkey run on more platforms?
- AutoVitals runs on Web, Mobile, App, Tablet. Shopmonkey runs on Web, Ios, Android.
- What is AutoVitals best used for?
- AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
- What can AutoVitals do that Shopmonkey cannot?
- AutoVitals covers Photo documentation, Video capability, Customer reports, Shop management. Shopmonkey covers Digital estimates, Work order management, Customer messaging, Parts ordering. Both handle Digital inspections, Payment processors, Data encryption.