Softwr

Automotive · head to head

Mitchell 1 vs Shopmonkey

Mitchell 1 logo

Mitchell 1

Automotive

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$215/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mitchell 1 the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: Mitchell 1 covers ProDemand repair info, Shopmonkey covers Digital estimates.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mitchell 1 and Shopmonkey actually diverge.

Attributes where Mitchell 1 and Shopmonkey differ
AttributeMitchell 1Shopmonkey
Starting price$189/month$215/month
PlatformsWeb, Desktop, Mobile, TabletWeb, Ios, Android
Founded19182016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Shop management
  • Customer management
  • Accounting software

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Appointment scheduling
  • Reporting & analytics
  • Labor guides
  • Google Business

Both cover

  • Parts ordering
  • Parts suppliers
  • QuickBooks
  • Payment processing
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Shopmonkey
  • Shop management including estimating, invoicing and work ordersnot Shopmonkey
  • Labour time and parts pricing lookup for repair estimatesnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Mitchell 1
  • Digital vehicle inspections sent to customers by text or emailnot Mitchell 1
  • Tracking parts inventory, purchase orders and technician timenot Mitchell 1

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Shopmonkey

$215/month
  • Basic$239/month
    • 3 user licenses
    • $215/month with annual billing (10% savings)
    • 2-way text and email
  • Clever$399/month
    • 4 user licenses
    • $359/month with annual billing
    • unlimited DVI templates
  • Genius$499/month
    • 5 user licenses
    • $449/month with annual billing
    • coupons manager
  • Multi-Shop$null/custom
    • for franchises and 100+ location operations
    • cross-location reporting
    • standardization

Which should you pick?

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is Mitchell 1 or Shopmonkey better?
Neither clearly leads. Mitchell 1 starts at $189/month and Shopmonkey at $215/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mitchell 1 or Shopmonkey?
Mitchell 1 starts at $189/month and Shopmonkey at $215/month.
Does Mitchell 1 or Shopmonkey run on more platforms?
Mitchell 1 runs on Web, Desktop, Mobile, Tablet. Shopmonkey runs on Web, Ios, Android.
What is Mitchell 1 best used for?
Mitchell 1 is most often used for automotive repair information, wiring diagrams and oem procedures for independent shops, shop management including estimating, invoicing and work orders, labour time and parts pricing lookup for repair estimates. Of those, automotive repair information, wiring diagrams and oem procedures for independent shops and shop management including estimating, invoicing and work orders are not what Shopmonkey is typically brought in for.
What can Mitchell 1 do that Shopmonkey cannot?
Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle Parts ordering, Parts suppliers, QuickBooks, Payment processing.

Answered from the vendors’ own pages

Mitchell 1: What is the pricing for Mitchell 1?

Mitchell 1 does not publish pricing on its website. Customers must contact Mitchell 1 directly by phone at (888) 724-6742 or use the Find My Rep feature to connect with a sales consultant for pricing information.

Source
Shopmonkey: How much does Shopmonkey cost?

Shopmonkey's Basic tier is $239/month ($215/month annually), Clever is $399/month ($359/month annually), Genius is $499/month ($449/month annually), and Multi-Shop requires custom pricing. All prices are in USD with up to 10% savings with annual billing.

Source
Mitchell 1: Does Mitchell 1 offer a free demo or trial?

Mitchell 1 offers a free demo but does not publish trial terms on its website. Specific trial availability and length must be discussed with a sales representative.

Source
Shopmonkey: What features does each Shopmonkey tier include?

Basic includes 3 user licenses, 2-way text and email, and unlimited estimates. Clever adds 4 user licenses and workflow customization. Genius includes 5 user licenses and full platform features including Google Reviews Manager and automated estimate follow-ups.

Source
Mitchell 1: How do I become a Mitchell 1 customer?

You can book a free demo or use the Find My Rep link to connect with a local sales consultant. Existing customers can access the Pay My Bill section for account management.

Source
Shopmonkey: What additional costs does Shopmonkey charge?

Shopmonkey charges $249 upfront plus $10/month per card reader device (available for Basic-Genius tiers). Additional user licenses on Basic cost $20/month each. Payment processing fees and QuickBooks Desktop integration require additional charges.

Source
Share

Related pages

More on Mitchell 1

More on Shopmonkey

Keep looking

Other head to heads