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Software · head to head

Carfax vs Shopmonkey

Carfax logo

Carfax

Software

Vehicle history reports and information

From
$2.99/report
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Carfax cARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: Carfax covers Vehicle history reports, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which Carfax and Shopmonkey actually diverge.

Attributes where Carfax and Shopmonkey differ
AttributeCarfaxShopmonkey
Starting price$2.99/report$199/month
PlatformsWeb, Mobile, AppWeb, Ios, Android
Founded19842016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carfax

  • Vehicle history reports
  • Service records
  • Accident information
  • Ownership history
  • Title information
  • Manufacturer recalls
  • Odometer readings
  • Price analysis

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • Marketing tools

What people use each for

The jobs each tool is most often brought in to do.

Carfax

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Carfax
  • Digital vehicle inspections sent to customers by text or emailnot Carfax
  • Tracking parts inventory, purchase orders and technician timenot Carfax

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carfax

  • CARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

Carfax

$2.99/report
  • Single Report$2.99/report
    • One vehicle history report
    • Service records
    • Accident history
  • Unlimited Reports$34.99/month
    • Unlimited reports
    • Service history
    • Accident information
  • Dealer Package$299/month
    • Unlimited reports
    • Dealer branding
    • Customer tools

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose Carfax if

  • You need vehicle history reports.
  • You work on Web, Mobile, App.
  • You also want service records.
Carfax review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is Carfax or Shopmonkey better?
Neither clearly leads. Carfax starts at $2.99/report and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carfax or Shopmonkey?
Carfax starts at $2.99/report and Shopmonkey at $199/month.
Does Carfax or Shopmonkey run on more platforms?
Carfax runs on Web, Mobile, App. Shopmonkey runs on Web, Ios, Android.
What is Carfax best used for?
Carfax is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can Carfax do that Shopmonkey cannot?
Carfax covers Vehicle history reports, Service records, Accident information, Ownership history. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle Marketing tools.
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