Software · head to head
CDK Global vs Epicor DMS
The short version
- They diverge on capability: CDK Global covers Dealer Management System, Epicor DMS covers Parts management.
Where they differ
Only the attributes on which CDK Global and Epicor DMS actually diverge.
| Attribute | CDK Global | Epicor DMS |
|---|---|---|
| Platforms | Web, Desktop, Api | Cloud, On-Premise, Hybrid |
| Founded | 2014 | 1999 |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CDK Global
- Dealer Management System
- Parts inventory
- CRM integration
- Digital retailing
- DMS Connect
- Third-party tools
- Vehicle history services
Only in Epicor DMS
- Parts management
- CRM
- OEM integration
- Business intelligence
- Vehicle history
- Cloud deployment
- On-premise deployment
Both cover
- Sales desking
- F&I management
- Service scheduling
- Accounting
- OEM systems
- Credit bureaus
- Lender networks
- Accounting software
- Marketing platforms
- SOC2
- PCI DSS
- Data encryption
- Role-based access
What people use each for
The jobs each tool is most often brought in to do.
CDK Global
- Dealership operationsnot Epicor DMS
- Sales managementnot Epicor DMS
- Service departmentnot Epicor DMS
- Parts managementnot Epicor DMS
- Financial reportingnot Epicor DMS
Epicor DMS
- Dealership Managementnot CDK Global
- Service Schedulingnot CDK Global
- Inventory Managementnot CDK Global
- Sales Operationsnot CDK Global
- Customer Relationshipnot CDK Global
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CDK Global
Nothing recorded yet. See the CDK Global review.
Epicor DMS
- Pricing is not publicly available and requires custom quotes
- No free trial available to evaluate the system
- Requires significant implementation time and customization
Pricing, plan by plan
CDK Global
On request- Drive$undefined/month
- Core DMS functionality
- Sales & F&I
- Service & parts
- Drive+$undefined/month
- Everything in Drive
- Advanced CRM
- Digital retailing
- Enterprise$undefined/month
- Everything in Drive+
- Custom integrations
- Dedicated support
Epicor DMS
On request- Standard$undefined/month
- Core DMS functionality
- Sales management
- Service management
- Enterprise$undefined/month
- All Standard features
- Advanced CRM
- Multi-rooftop support
Which should you pick?
Choose CDK Global if
- You need dealer management system.
- You work on Web, Desktop, Api.
- You also want parts inventory.
Choose Epicor DMS if
- You need parts management.
- You work on Cloud, On-Premise, Hybrid.
- You also want crm.
Questions people ask
- Is CDK Global or Epicor DMS better?
- Neither clearly leads. CDK Global starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CDK Global or Epicor DMS?
- CDK Global starts at On request and Epicor DMS at On request.
- Does CDK Global or Epicor DMS run on more platforms?
- CDK Global runs on Web, Desktop, Api. Epicor DMS runs on Cloud, On-Premise, Hybrid.
- What is CDK Global best used for?
- CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Epicor DMS is typically brought in for.
- What can CDK Global do that Epicor DMS cannot?
- CDK Global covers Dealer Management System, Parts inventory, CRM integration, Digital retailing. Epicor DMS covers Parts management, CRM, OEM integration, Business intelligence. Both handle Sales desking, F&I management, Service scheduling, Accounting.
Answered from the vendors’ own pages
Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?
Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.
SourceEpicor DMS: What integrations does Epicor DMS provide for dealerships?
Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.
SourceEpicor DMS: How many part numbers are available in Epicor's database?
Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.
SourceEpicor DMS: Does Epicor offer a free trial?
No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.
SourceEpicor DMS: What are the deployment costs for Epicor DMS?
For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.
Source