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Software · head to head

CDK Global vs Mitchell 1

CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
Mitchell 1 logo

Mitchell 1

Software

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: CDK Global covers Dealer Management System, Mitchell 1 covers ProDemand repair info.

Where they differ

Only the attributes on which CDK Global and Mitchell 1 actually diverge.

Attributes where CDK Global and Mitchell 1 differ
AttributeCDK GlobalMitchell 1
Starting priceOn request$189/month
Pricing modelquotesubscription
PlatformsWeb, Desktop, ApiWeb, Desktop, Mobile, Tablet
Founded20141918

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Both cover

  • Accounting software
  • Marketing platforms
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot Mitchell 1
  • Sales managementnot Mitchell 1
  • Service departmentnot Mitchell 1
  • Parts managementnot Mitchell 1
  • Financial reportingnot Mitchell 1

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot CDK Global
  • Shop management including estimating, invoicing and work ordersnot CDK Global
  • Labour time and parts pricing lookup for repair estimatesnot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

Nothing recorded yet. See the CDK Global review.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Questions people ask

Is CDK Global or Mitchell 1 better?
Neither clearly leads. CDK Global starts at On request and Mitchell 1 at $189/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or Mitchell 1?
CDK Global starts at On request and Mitchell 1 at $189/month.
Does CDK Global or Mitchell 1 run on more platforms?
CDK Global runs on Web, Desktop, Api. Mitchell 1 runs on Web, Desktop, Mobile, Tablet.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Mitchell 1 is typically brought in for.
What can CDK Global do that Mitchell 1 cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Both handle Accounting software, Marketing platforms, Data encryption.
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