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Automotive · head to head

Shopmonkey vs Vroom

Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$215/month
Rated
-
Full reviewWebsite
Vroom logo

Vroom

Automotive

Online used car marketplace with delivery

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month; Vroom vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses
  • They diverge on capability: Shopmonkey covers Digital estimates, Vroom covers Online marketplace.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Shopmonkey and Vroom actually diverge.

Attributes where Shopmonkey and Vroom differ
AttributeShopmonkeyVroom
Starting price$215/monthOn request
Pricing modelsubscriptiontransaction
PlatformsWeb, Ios, AndroidWeb, Mobile, App
Founded20162013

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Only in Vroom

  • Online marketplace
  • Vehicle listing
  • Buyer financing
  • Home delivery
  • Vehicle history
  • Mobile inspection
  • Price transparency
  • Title service

Both cover

  • Payment processors

What people use each for

The jobs each tool is most often brought in to do.

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Vroom
  • Digital vehicle inspections sent to customers by text or emailnot Vroom
  • Tracking parts inventory, purchase orders and technician timenot Vroom

Vroom

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Vroom

  • Vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses

Pricing, plan by plan

Shopmonkey

$215/month
  • Basic$239/month
    • 3 user licenses
    • $215/month with annual billing (10% savings)
    • 2-way text and email
  • Clever$399/month
    • 4 user licenses
    • $359/month with annual billing
    • unlimited DVI templates
  • Genius$499/month
    • 5 user licenses
    • $449/month with annual billing
    • coupons manager
  • Multi-Shop$null/custom
    • for franchises and 100+ location operations
    • cross-location reporting
    • standardization

Vroom

On request
  • Seller Standard$undefined/transaction
    • Vehicle listing
    • Buyer connection
    • Title handling
  • Buyer ExperienceFree
    • Free listings
    • Bidding access
    • Saved searches

Which should you pick?

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Choose Vroom if

  • You need online marketplace.
  • You work on Web, Mobile, App.
  • You also want vehicle listing.
Vroom review

Questions people ask

Is Shopmonkey or Vroom better?
Neither clearly leads. Shopmonkey starts at $215/month and Vroom at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shopmonkey or Vroom?
Shopmonkey starts at $215/month and Vroom at On request.
Does Shopmonkey or Vroom run on more platforms?
Shopmonkey runs on Web, Ios, Android. Vroom runs on Web, Mobile, App.
What is Shopmonkey best used for?
Shopmonkey is most often used for managing estimates, repair orders and invoicing in an auto repair shop, digital vehicle inspections sent to customers by text or email, tracking parts inventory, purchase orders and technician time. Of those, managing estimates, repair orders and invoicing in an auto repair shop and digital vehicle inspections sent to customers by text or email are not what Vroom is typically brought in for.
What can Shopmonkey do that Vroom cannot?
Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Vroom covers Online marketplace, Vehicle listing, Buyer financing, Home delivery. Both handle Payment processors.

Answered from the vendors’ own pages

Shopmonkey: How much does Shopmonkey cost?

Shopmonkey's Basic tier is $239/month ($215/month annually), Clever is $399/month ($359/month annually), Genius is $499/month ($449/month annually), and Multi-Shop requires custom pricing. All prices are in USD with up to 10% savings with annual billing.

Source
Shopmonkey: What features does each Shopmonkey tier include?

Basic includes 3 user licenses, 2-way text and email, and unlimited estimates. Clever adds 4 user licenses and workflow customization. Genius includes 5 user licenses and full platform features including Google Reviews Manager and automated estimate follow-ups.

Source
Shopmonkey: What additional costs does Shopmonkey charge?

Shopmonkey charges $249 upfront plus $10/month per card reader device (available for Basic-Genius tiers). Additional user licenses on Basic cost $20/month each. Payment processing fees and QuickBooks Desktop integration require additional charges.

Source
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