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Software · head to head

CDK Global vs ProDemand

CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
ProDemand logo

ProDemand

Software

Shop management for collision and mechanical repair

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: CDK Global covers Dealer Management System, ProDemand covers Work order management.

Where they differ

Only the attributes on which CDK Global and ProDemand actually diverge.

Attributes where CDK Global and ProDemand differ
AttributeCDK GlobalProDemand
Starting priceOn request$149/month
Pricing modelquotesubscription
PlatformsWeb, Desktop, ApiWeb, Mobile, App
Founded20142000

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in ProDemand

  • Work order management
  • Estimating tools
  • Customer portal
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Mobile application
  • Customer communication

Both cover

  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot ProDemand
  • Sales managementnot ProDemand
  • Service departmentnot ProDemand
  • Parts managementnot ProDemand
  • Financial reportingnot ProDemand

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot CDK Global
  • Building repair estimates from labour times and parts pricingnot CDK Global
  • Searching real world fixes contributed from repair order datanot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

Nothing recorded yet. See the CDK Global review.

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.
ProDemand review

Questions people ask

Is CDK Global or ProDemand better?
Neither clearly leads. CDK Global starts at On request and ProDemand at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or ProDemand?
CDK Global starts at On request and ProDemand at $149/month.
Does CDK Global or ProDemand run on more platforms?
CDK Global runs on Web, Desktop, Api. ProDemand runs on Web, Mobile, App.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what ProDemand is typically brought in for.
What can CDK Global do that ProDemand cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. Both handle Accounting software, Data encryption.
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Related pages

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