Softwr

Software · head to head

Shopmonkey vs Tekion

Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite
Tekion logo

Tekion

Software

The future of automotive retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month; Tekion the Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.
  • They diverge on capability: Shopmonkey covers Digital estimates, Tekion covers Cloud-native DMS.

Where they differ

Only the attributes on which Shopmonkey and Tekion actually diverge.

Attributes where Shopmonkey and Tekion differ
AttributeShopmonkeyTekion
Starting price$199/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Appointment scheduling
  • Reporting & analytics
  • Parts suppliers

Only in Tekion

  • Cloud-native DMS
  • Digital retail
  • AI-powered CRM
  • Service scheduling
  • Parts management
  • Accounting suite
  • Real-time analytics
  • Mobile-first design

Both cover

  • Payment processing
  • SOC2
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Tekion
  • Digital vehicle inspections sent to customers by text or emailnot Tekion
  • Tracking parts inventory, purchase orders and technician timenot Tekion

Tekion

  • DMS modernizationnot Shopmonkey
  • Digital transformationnot Shopmonkey
  • Multi-store operationsnot Shopmonkey
  • Customer experiencenot Shopmonkey
  • Data analyticsnot Shopmonkey

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Tekion

  • The Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.

Pricing, plan by plan

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Tekion

On request
  • DMS Core$undefined/month
    • Sales & F&I
    • Service & parts
    • Accounting
  • Retail Cloud$undefined/month
    • Full DMS
    • Digital retail
    • Advanced CRM
  • Enterprise$undefined/month
    • Everything included
    • Custom integrations
    • Dedicated success team

Which should you pick?

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Choose Tekion if

  • You need cloud-native dms.
  • You work on Web, Ios, Android, Api.
  • You also want digital retail.
Tekion review

Questions people ask

Is Shopmonkey or Tekion better?
Neither clearly leads. Shopmonkey starts at $199/month and Tekion at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shopmonkey or Tekion?
Shopmonkey starts at $199/month and Tekion at On request.
Does Shopmonkey or Tekion run on more platforms?
Shopmonkey runs on Web, Ios, Android. Tekion runs on Web, Ios, Android, Api.
What is Shopmonkey best used for?
Shopmonkey is most often used for managing estimates, repair orders and invoicing in an auto repair shop, digital vehicle inspections sent to customers by text or email, tracking parts inventory, purchase orders and technician time. Of those, managing estimates, repair orders and invoicing in an auto repair shop and digital vehicle inspections sent to customers by text or email are not what Tekion is typically brought in for.
What can Shopmonkey do that Tekion cannot?
Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Tekion covers Cloud-native DMS, Digital retail, AI-powered CRM, Service scheduling. Both handle Payment processing, SOC2, Data encryption.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Shopmonkey

More on Tekion

Keep looking

Other head to heads