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CDK Global vs Shop-Ware

CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: CDK Global covers Dealer Management System, Shop-Ware covers Work order management.

Where they differ

Only the attributes on which CDK Global and Shop-Ware actually diverge.

Attributes where CDK Global and Shop-Ware differ
AttributeCDK GlobalShop-Ware
Starting priceOn request$79/month
Pricing modelquotesubscription
PlatformsWeb, Desktop, ApiWeb, Mobile, App
Founded20142005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Both cover

  • Third-party tools
  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot Shop-Ware
  • Sales managementnot Shop-Ware
  • Service departmentnot Shop-Ware
  • Parts managementnot Shop-Ware
  • Financial reportingnot Shop-Ware

Shop-Ware

  • Dealership Managementnot CDK Global
  • Service Schedulingnot CDK Global
  • Inventory Managementnot CDK Global
  • Sales Operationsnot CDK Global
  • Customer Relationshipnot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

Nothing recorded yet. See the CDK Global review.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Questions people ask

Is CDK Global or Shop-Ware better?
Neither clearly leads. CDK Global starts at On request and Shop-Ware at $79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or Shop-Ware?
CDK Global starts at On request and Shop-Ware at $79/month.
Does CDK Global or Shop-Ware run on more platforms?
CDK Global runs on Web, Desktop, Api. Shop-Ware runs on Web, Mobile, App.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Shop-Ware is typically brought in for.
What can CDK Global do that Shop-Ware cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Both handle Third-party tools, Accounting software, Data encryption.
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