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Automotive · head to head

Audatex vs Shopmonkey

A

Audatex

Automotive

Damage assessment and estimating software

From
On request
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$215/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Audatex covers Damage assessment, Shopmonkey covers Digital estimates.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Audatex and Shopmonkey actually diverge.

Attributes where Audatex and Shopmonkey differ
AttributeAudatexShopmonkey
Starting priceOn request$215/month
Pricing modelquotesubscription
PlatformsWeb, Mobile, DesktopWeb, Ios, Android
Founded19742016

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Mobile application
  • Report generation
  • Quality assurance

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • Parts suppliers

What people use each for

The jobs each tool is most often brought in to do.

Audatex

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Audatex
  • Digital vehicle inspections sent to customers by text or emailnot Audatex
  • Tracking parts inventory, purchase orders and technician timenot Audatex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Audatex

Nothing recorded yet. See the Audatex review.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Shopmonkey

$215/month
  • Basic$239/month
    • 3 user licenses
    • $215/month with annual billing (10% savings)
    • 2-way text and email
  • Clever$399/month
    • 4 user licenses
    • $359/month with annual billing
    • unlimited DVI templates
  • Genius$499/month
    • 5 user licenses
    • $449/month with annual billing
    • coupons manager
  • Multi-Shop$null/custom
    • for franchises and 100+ location operations
    • cross-location reporting
    • standardization

Which should you pick?

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.
Audatex review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is Audatex or Shopmonkey better?
Neither clearly leads. Audatex starts at On request and Shopmonkey at $215/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Audatex or Shopmonkey?
Audatex starts at On request and Shopmonkey at $215/month.
Does Audatex or Shopmonkey run on more platforms?
Audatex runs on Web, Mobile, Desktop. Shopmonkey runs on Web, Ios, Android.
What is Audatex best used for?
Audatex is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can Audatex do that Shopmonkey cannot?
Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle Parts suppliers.

Answered from the vendors’ own pages

Shopmonkey: How much does Shopmonkey cost?

Shopmonkey's Basic tier is $239/month ($215/month annually), Clever is $399/month ($359/month annually), Genius is $499/month ($449/month annually), and Multi-Shop requires custom pricing. All prices are in USD with up to 10% savings with annual billing.

Source
Shopmonkey: What features does each Shopmonkey tier include?

Basic includes 3 user licenses, 2-way text and email, and unlimited estimates. Clever adds 4 user licenses and workflow customization. Genius includes 5 user licenses and full platform features including Google Reviews Manager and automated estimate follow-ups.

Source
Shopmonkey: What additional costs does Shopmonkey charge?

Shopmonkey charges $249 upfront plus $10/month per card reader device (available for Basic-Genius tiers). Additional user licenses on Basic cost $20/month each. Payment processing fees and QuickBooks Desktop integration require additional charges.

Source
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