Softwr

Automotive · head to head

AutoiPacket vs Shopmonkey

AutoiPacket logo

AutoiPacket

Automotive

Complete paperless dealership solutions

From
$1500/month
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AutoiPacket autoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025); Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: AutoiPacket covers Online showroom, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which AutoiPacket and Shopmonkey actually diverge.

Attributes where AutoiPacket and Shopmonkey differ
AttributeAutoiPacketShopmonkey
Starting price$1500/month$199/month
PlatformsWeb, Mobile, ResponsiveWeb, Ios, Android
Founded20122016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoiPacket

  • Online showroom
  • Digital retailing
  • Paperless workflow
  • Customer portal
  • Document management
  • E-signature integration
  • Buyer experience
  • Transaction management

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • Payment processors
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

AutoiPacket

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot AutoiPacket
  • Digital vehicle inspections sent to customers by text or emailnot AutoiPacket
  • Tracking parts inventory, purchase orders and technician timenot AutoiPacket

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoiPacket

  • AutoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025)

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

AutoiPacket

$1500/month
  • Essential$1500/month
    • Online showroom
    • Digital retailing
    • Basic reporting
  • Professional$2500/month
    • Everything in Essential
    • Advanced analytics
    • Customer portal
  • Enterprise$undefined/month
    • Everything in Professional
    • Custom integrations
    • Dedicated account manager

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose AutoiPacket if

  • You need online showroom.
  • You work on Web, Mobile, Responsive.
  • You also want digital retailing.
AutoiPacket review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is AutoiPacket or Shopmonkey better?
Neither clearly leads. AutoiPacket starts at $1500/month and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoiPacket or Shopmonkey?
AutoiPacket starts at $1500/month and Shopmonkey at $199/month.
Does AutoiPacket or Shopmonkey run on more platforms?
AutoiPacket runs on Web, Mobile, Responsive. Shopmonkey runs on Web, Ios, Android.
What is AutoiPacket best used for?
AutoiPacket is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can AutoiPacket do that Shopmonkey cannot?
AutoiPacket covers Online showroom, Digital retailing, Paperless workflow, Customer portal. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle Payment processors, Data encryption.
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