Software · head to head
CDK Global vs Mitchell
The short version
- They diverge on capability: CDK Global covers Dealer Management System, Mitchell covers Damage estimating.
Where they differ
Only the attributes on which CDK Global and Mitchell actually diverge.
| Attribute | CDK Global | Mitchell |
|---|---|---|
| Pricing model | quote | subscription |
| Platforms | Web, Desktop, Api | Web, Desktop, Mobile, Tablet |
| Founded | 2014 | 1946 |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CDK Global
- Dealer Management System
- Sales desking
- F&I management
- Service scheduling
- Parts inventory
- Accounting
- CRM integration
- Digital retailing
Only in Mitchell
- Damage estimating
- Labor guides
- Parts pricing
- Photo management
- Work orders
- Customer management
- Reporting tools
- Mobile applications
Both cover
- Accounting software
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
CDK Global
- Dealership operationsnot Mitchell
- Sales managementnot Mitchell
- Service departmentnot Mitchell
- Parts managementnot Mitchell
- Financial reportingnot Mitchell
Mitchell
- Collision repair shops and auto insurers producing repair estimates and managing claims workflowsnot CDK Global
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CDK Global
Nothing recorded yet. See the CDK Global review.
Mitchell
- Pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote
Pricing, plan by plan
CDK Global
On request- Drive$undefined/month
- Core DMS functionality
- Sales & F&I
- Service & parts
- Drive+$undefined/month
- Everything in Drive
- Advanced CRM
- Digital retailing
- Enterprise$undefined/month
- Everything in Drive+
- Custom integrations
- Dedicated support
Mitchell
On request- Estimator$undefined/month
- Damage estimating
- Parts pricing
- Labor rates
- Management$undefined/month
- Shop management
- Work order tracking
- Customer communication
- Enterprise$undefined/month
- Complete solution
- All modules included
- Dedicated support
Which should you pick?
Choose CDK Global if
- You need dealer management system.
- You work on Web, Desktop, Api.
- You also want sales desking.
Choose Mitchell if
- You need damage estimating.
- You work on Web, Desktop, Mobile, Tablet.
- You also want labor guides.
Questions people ask
- Is CDK Global or Mitchell better?
- Neither clearly leads. CDK Global starts at On request and Mitchell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CDK Global or Mitchell?
- CDK Global starts at On request and Mitchell at On request.
- Does CDK Global or Mitchell run on more platforms?
- CDK Global runs on Web, Desktop, Api. Mitchell runs on Web, Desktop, Mobile, Tablet.
- What is CDK Global best used for?
- CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Mitchell is typically brought in for.
- What can CDK Global do that Mitchell cannot?
- CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Mitchell covers Damage estimating, Labor guides, Parts pricing, Photo management. Both handle Accounting software, Data encryption.
Related pages
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