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Automotive · head to head

CDK Global vs Mitchell

CDK Global logo

CDK Global

Automotive

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
Mitchell logo

Mitchell

Automotive

Collision estimating and repair solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CDK Global no pricing information is published on the website; Mitchell pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote
  • They diverge on capability: CDK Global covers Dealer Management System, Mitchell covers Damage estimating.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CDK Global and Mitchell actually diverge.

Attributes where CDK Global and Mitchell differ
AttributeCDK GlobalMitchell
Pricing modelquotesubscription
PlatformsWeb, Desktop, ApiWeb, Desktop, Mobile, Tablet
Founded20141946

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in Mitchell

  • Damage estimating
  • Labor guides
  • Parts pricing
  • Photo management
  • Work orders
  • Customer management
  • Reporting tools
  • Mobile applications

Both cover

  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot Mitchell
  • Sales managementnot Mitchell
  • Service departmentnot Mitchell
  • Parts managementnot Mitchell
  • Financial reportingnot Mitchell

Mitchell

  • Collision repair shops and auto insurers producing repair estimates and managing claims workflowsnot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

  • No pricing information is published on the website
  • Pricing model is not disclosed; buyers must contact sales directly

Mitchell

  • Pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Mitchell

On request
  • Estimator$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor rates
  • Management$undefined/month
    • Shop management
    • Work order tracking
    • Customer communication
  • Enterprise$undefined/month
    • Complete solution
    • All modules included
    • Dedicated support

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose Mitchell if

  • You need damage estimating.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want labor guides.
Mitchell review

Questions people ask

Is CDK Global or Mitchell better?
Neither clearly leads. CDK Global starts at On request and Mitchell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or Mitchell?
CDK Global starts at On request and Mitchell at On request.
Does CDK Global or Mitchell run on more platforms?
CDK Global runs on Web, Desktop, Api. Mitchell runs on Web, Desktop, Mobile, Tablet.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Mitchell is typically brought in for.
What can CDK Global do that Mitchell cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Mitchell covers Damage estimating, Labor guides, Parts pricing, Photo management. Both handle Accounting software, Data encryption.

Answered from the vendors’ own pages

CDK Global: How much does CDK Global cost?

CDK Global does not publish pricing on its website. The vendor requires customers to contact their sales team directly at 833.620.2129 or through their contact form to obtain quotes.

Source
Mitchell: What is the pricing for Mitchell software?

Mitchell does not publish pricing on its website. All pricing inquiries must go through their contact form or by contacting their sales team directly for a consultation.

Source
CDK Global: What is CDK Global's pricing model?

The pricing model is not disclosed. CDK Global directs all pricing inquiries to their sales team, suggesting a custom quote or negotiated pricing structure.

Source
Mitchell: How do I get a price quote from Mitchell?

Use the Contact Us link on the Mitchell website to initiate a conversation with their sales team, or contact them through the provided contact form to request pricing information.

Source
CDK Global: Is there a free trial available?

No information about free trials is provided on CDK Global's website.

Source
Mitchell: Does Mitchell offer a free trial?

Mitchell does not publish trial information on its website. Trial availability must be confirmed through direct contact with their sales team.

Source
CDK Global: Who should I contact for pricing information?

Contact CDK Global's sales team at 833.620.2129 or 847.397.1700, or visit their Contact Us page to request pricing information.

Source
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