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CRM & Sales · head to head

Bitrix24 vs ZoomInfo

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
ZoomInfo logo

ZoomInfo

Sales Enablement

B2B intelligence and sales acceleration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
  • They diverge on capability: Bitrix24 covers Contact management, ZoomInfo covers Contact database.

Where they differ

Only the attributes on which Bitrix24 and ZoomInfo actually diverge.

Attributes where Bitrix24 and ZoomInfo differ
AttributeBitrix24ZoomInfo
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesSales Enablement
Founded20122007

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in ZoomInfo

  • Contact database
  • Company intelligence
  • Engagement tools
  • Intent data
  • Chrome extension
  • CRM integration
  • Salesforce
  • HubSpot

Both cover

  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot ZoomInfo
  • Team chat, tasks and project management in one suitenot ZoomInfo
  • Telephony and email integrated with customer recordsnot ZoomInfo
  • Document storage and collaborationnot ZoomInfo
  • Workflow automation and HR records on the higher tiersnot ZoomInfo

ZoomInfo

  • Lead generationnot Bitrix24
  • Account-based marketingnot Bitrix24
  • Sales accelerationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

ZoomInfo

  • ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

ZoomInfo

On request
  • Enterprise pricing$undefined/month
    • Contact database
    • Intelligence
    • Engagement tools

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose ZoomInfo if

  • You need contact database.
  • You also want company intelligence.
ZoomInfo review

Questions people ask

Is Bitrix24 or ZoomInfo better?
Neither clearly leads. Bitrix24 starts at Free and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or ZoomInfo?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for ZoomInfo.
Does Bitrix24 or ZoomInfo run on more platforms?
Bitrix24 runs on Web, Ios, Android. ZoomInfo runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. ZoomInfo starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what ZoomInfo is typically brought in for.
What can Bitrix24 do that ZoomInfo cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data. Both handle GDPR, Cloud deployment, Web support.
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Related pages

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